Elite PS

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About

25 years of experience-HP Laser Specialist

Overview

Hired 603 times

3 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

2016

Services offered

Product type

Desktop printer

Commercial copier

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

422 reviews

5

97%

4

2%

3

0%

2

0%

1

1%

Read reviews that mention:

Keith W.

Apr 20, 2017

•

Hired on Thumbtack

Danny provided the best customer service we have EVER received with any printer/copier repair service. He is very responsive, knowledgeable, has excellent communication, and clearly goes out of his way to help in every way possible ... AND he keeps his commitment to his NO FIX-NO FEE policy. We encountered NO SURPRISES, except how responsive and helpful he is. Our story: Our five-year-old printer was malfunctioning. We had already spent hundreds of dollars on parts and service through an authorized dealer technician, with no solution, which we explained to him. Danny came out within two days (we were not in a rush) and provided more thorough inspection and testing than we had from the authorized tech. He could not determine the source of the issue, beyond what we had already tried, without us potentially spending hundreds of dollars more replacing additional parts that may or may not solve the issue, due to the modular nature of modern technology. Danny provided us with a loaner while he investigated whether any solutions could be found for our machine, which involved a second trip for him to drop it off. Because of the age of our printer and the amount we had already invested, we determined it was time to replace it and not waste any more of our money and Danny's time. So, Danny made a third trip to pick up the loaner. Danny refused to accept any compensation. We felt we at least owed him for his above-and-beyond customer support in this effort, and for the money he saved us by not "throwing good money after bad". He still refused, however, true to his no fix-no fee commitment. It is clear that he simply wants us to trust him with our future business. We do.

Printer Repair

Brian R.

Feb 10, 2017

•

Hired on Thumbtack

Danny's Printer Repair service was GREAT! I bought a brand new copier for my office off of craiglist for over $1,000 under retail. When I opened it and went to set it up, I noticed the hinges were busted. Immediately my good deal seemed like a rip off as I assumed it could be a problem that wasnt fixable. I came onto thumbtack, described my issue, and within minutes I had a quote from Danny. He ordered the parts I needed, arrived when he said he would, and fixed it up good as new. Thank you to Danny's Repair service--

Printer Repair

Susan f.

Sep 1, 2023

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Hired on Thumbtack

I had a very positive experience with Steve Figueroa. He took the time to explain why my printer wasn't working. I got the sense that he is honest and caring. I would most definitely work with him again.

Details: Desktop printer • HP

Printer and Copier Repair

Susie K.

Jul 19, 2023

•

Hired on Thumbtack

Steve came out to our office to conduct services promptly, brought ink & toner as requested, was very pleasant, he repaired our color printer quickly .... service was excellent!

Details: Desktop printer • HP

Printer and Copier Repair

Elisha B.

Jul 4, 2023

•

Hired on Thumbtack

Steven was great, he came in with a positive attitude and was very friendly. he took a look at all of our printers and explained the situation for each very clearly. We would definitely use him again in the future.

Details: Desktop printer • HP

Printer and Copier Repair

FAQs

What types of customers have you worked with?
Printer repair, sales, maintenance, supply toners & parts.