FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer mobile pet grooming services to those pet owners living in the San Fernando Valley (and surrounding areas) as well as parts of Ventura county , and the Lancaster/Palmdale area. We come to your home in a mobile pet grooming van. Our van is equipped with warm water , a/c, and several options of products to use depending on your pets coat type and needs.Services start at $95 dollars and up depending on the weight/size , current condition of the coat, as well as services that are needed. Please message with the breed of dog as well as what services are wanted, for price quotes. All cancelations of booked appointments should be made 48 hrs in advanced to day of the appointment . All cancelations made/requested within 48 hrs of the appointment day will be subject to $25 cancelation fee .
- What is your typical process for working with a new customer?
Meet the client and the pet. I like to run my hands through the coat to feel for matting, tangles or any other issues with the coat and skin that may need to be addressed and to be able to properly select the correct shampoo products which are tailored to your pets coat type needs. Assessing and discussing the condition of the coat and the overall behavior of the pet often aids in determining what styling options can be safely performed and completed. Safety is my number one priority. Often times, some pets do best when put onto a regular grooming schedule, as they learn the routine and overtime start to relax more, allowing more services to be done such as haircuts,blow dryer, etc. I try to do my best to make sure that i provide a comfortable grooming experience for both the pet and pet parent. I treat all pets the way I would treat my own, with love, patience, and a gentle hand.
- What education and/or training do you have that relates to your work?
Im a graduate of the John Paul(John paul Mitchell) Pet grooming school in San Juan Capistrano, Ca. I completed their 6 month program completing over 600 hours, learning not only the fundamental of grooming and AKC standards, but also animal handling safety and small animal anatomy .