Aeris Heating & Air Conditioning

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Customers rated this pro highly for responsiveness, professionalism, and work quality.

Read reviews that mention:

• ac・3

• unit・2

• issue・2

• repair・2

• hvac・1

• system・1

• problem・1

• technician・1

• service・1

• honest・1

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Suzan N.

Oct 4, 2017

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Hired on Thumbtack

Hired on Thumbtack

Jason was very knowledgeable and informative. He gave us all the information needed to make a decision on our AC repair, he called several times with updates on time arrival and he was very punctual. Would HIGHLY recommend working with him.

Central Air Conditioning Repair or Maintenance

Jonathan C.

Aug 26, 2017

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Hired on Thumbtack

Hired on Thumbtack

This was the best customer experience I've ever had. He showed up exactly when he said he would, and gave me more information about the process and exactly what was wrong than anyone I've ever hired. He also offered tips and ways to save money in dealing with repair issues in the future. I would gladly hire again.

Central Air Conditioning Maintenance

Chris l.

Jul 5, 2022

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Hired on Thumbtack

Hired on Thumbtack

A project manager was sent out (no technician) to look at my A/C unit. The guy immediately stated I needed a new unit without even diagnosing the issue. He then asked me what kind of unit I wanted and I replied I want to know what's wrong with mine. He then gave me a variety if potential issues (again without even opening up the unit). I then called him out for trying to sell me something without diagnosing problem and his response was I'm not a technician. I then said why are you here and why wasn't a technician sent out. Don't use this company!!!

Details: Repair • The power is on, but the fan won't run • Unit won't turn on or off • Outside • Outside • House

Aeris Heating & Air Conditioning's reply

Hi Chris, I’m sorry that you had this experience with us but just to be clear, you had scheduled a FREE ESTIMATE for replacement of the system. This was not a service call that was booked by us, a free estimate is to replace your existing system. If you had wanted a technician to diagnose and fix your system that would be a service call that would be $40-$125 depending on the type of system you have. They would not diagnose your unit and give you repair options for free that would be a different technician with the tools necessary to open the system and diagnose the problem. This was also emailed and texted to you in the job information when the appointment was booked. Sorry if you had some sort of miscommunication with our office while booking your appointment but we do not gain any benefit from “selling” you a new system, you just took the wrong type of appointment. We wish you the best and thank you for the opportunity to be of service to you. -Jason R Aeris managemenf

Central Air Conditioning Repair or Maintenance

Christopher H.

Sep 23, 2019

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Hired on Thumbtack

Hired on Thumbtack

We brought them out to get a second opinion. They were very professional. And we received the 2nd opinion we were looking for.

Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Michael S.

Oct 2, 2017

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Hired on Thumbtack

Hired on Thumbtack

Great experience. We were presented with viable, real options to get things running nicer, more smoothly. We spent a good deal of time discussing our options. Candid, honest, helpful. Who could ask for more?!

Duct and Vent Installation or Removal

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We are very fairly priced meaning our prices are already much lower than the industry so we don't offer many discounts unless the customer is approved of them in an event that they are veterans, retired senior citizens, or students. We also provide discounts to community centers or owners of community centers or non profit organizations like charities or places of prayer!

• What is your typical process for working with a new customer?

  After speaking with or engaging through email about the customers needs and requirements and discussing any fees if applicable we proceed to book an appointment for the customer at a time most convenient for them!

• What education and/or training do you have that relates to your work?

  Our company owner is N.A.T.E certified with over 19 years of experience in the industry, and since we are family owned AND operated every job will run through the owners for approval, meaning you get the owners personal touch to every project!