- What is your typical process for working with a new customer?
I like to set up a no-fee consultation to begin, either in my office or remotely. The consultation will be a time for me to tell you more about what I do, answer any of your questions, and for you to share whatever you would like to share. That way, I can get a better idea as to how to assist you and to assess if we are a good professional match. At that point, if we choose to move ahead, I will put together a plan and communicate all the particulars for your successful therapy.
- What advice would you give a customer looking to hire a provider in your area of work?
Make sure you are able to meet (virtually or physically) with your professional of choice before committing to services or payments. It is important for the customer to be able to ask questions, feel comfortable and learn more about the professional before moving forward. The professional should want a better understanding of the client as well, and offer a no-fee consultation, to see if they would make a proper fit together. Do not feel pressured.