FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are straightforward with pricing and makes the service affordable, with no hidden fees and free estimates to ensure transparency. We offer flat rates for common tasks, competitive hourly rates for custom jobs, and special discounts like 10% off for first-time clients and bundled service deals. Referral rewards are available for loyal customers, and we provide flexibility with no extra charges for evenings or weekends. To ensure your confidence, all services come with a satisfaction guarantee or limited warranty.
- What is your typical process for working with a new customer?
Working with us is simple and hassle-free! Start by contacting us to discuss your project, and we’ll provide a free, upfront estimate. Once you approve, we’ll schedule the service at a time that suits you—even evenings or weekends. On the day of service, we’ll arrive on time, fully equipped, and complete the job efficiently and professionally. Before we leave, we’ll ensure you’re 100% satisfied, and payment is easy with flexible options. Plus, we follow up to thank you and offer referral discounts for friends and family.
- What education and/or training do you have that relates to your work?
Our team of expert movers facilitates a smooth moving experience with no hassle or damage. We prioritize quality, safety, and precision, ensuring every project meets the highest standards. With a goal of customer satisfaction and a commitment to excellence, we’re fully equipped to handle your needs with professionalism and care.