If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Customer service isn’t a slogan for us—it’s the way we’ve done business for more than 25 years. At IMS Heating & Air, we’re committed to getting it done right the first time, so you can feel confident and comfortable in your home or business.
As a Carrier Factory Authorized Dealer, we offer high-quality products, strong guarantees, flexible financing options, and a team of well-trained technicians ready to help. With a dedicated staff and decades of experience, we’re proud to serve our community with honest recommendations and reliable work.
If you’re looking for professional, dependable heating and cooling service, we’d be glad to help.
Overview
Hired 1 time
Serves Berthoud, CO
Background checked
40 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Townhouse
Business
Reviews
Customers rated this pro highly for responsiveness.
Excellent 4.9
101 reviews
5
95%
4
3%
3
1%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Lora S.
3 weeks ago
•
Hired on Thumbtack
The AI kept pushing to have me schedule an appointment to repair a leak 27 days out?!
Details: No, repair is not urgent • Leaking (problem area unknown) • House
Plumbing Drain Repair
Nichelle R.
Jul 7, 2026
•
From Google
Super friendly and helpful, gave a lot of information to help maintain our unit in the future as well, high recommend Ramiro!
Glen G.
Jul 6, 2026
•
From Google
Everyone at IMS was steller today. I aapreciate the receptionist, customer service woman, The tecnician, Ramiro, managment and owners. 90 plus temeratures the AC quit working. I am sure IMS jumped through hoops to get Ramiro to repair the unit quickly before noon. Ramiro showed parts of the AC and explained how it worked, identified the broken parts and installed them quickly. Great job IMS TEAM .
IMS Heating & Air, Inc.'s reply
Glen Gilbert, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Marcia M.
Jul 6, 2026
•
From Google
David is wonderful. He's knowledgeable, punctual, and friendly. This is my second year with IMS and I'm very pleased with the services they have provided. I really appreciate the reminders they send when service is due. I give IMS and David 5 stars for top-notch service. I highly recommend IMS!
IMS Heating & Air, Inc.'s reply
We are so grateful for your 5-star review! Hearing that our services met your expectations at IMS Heating & Air, Inc. is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Amanda M.
Jul 6, 2026
•
From Google
Joshua from IMs went above and beyond. We've been using IMS since 2020 and Joshua was the best tech we've had, hands down.
IMS Heating & Air, Inc.'s reply
Amanda McKinney, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
