Glasswing IT Services

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Introduction: I've been in the IT game for over 25 years, if it's broken I can probably fix it. More importantly, I can probably troubleshoot it and fix it fast.

Overview

Current Top Pro

Hired 55 times

Background checked

2 employees

1 year in business

Payment methods

This pro accepts payments via Cash, Square cash app, Venmo, and Zelle.

Featured Projects

4 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

29 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Marc V.

Mar 26, 2024

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Hired on Thumbtack

Matthew was incredibly responsive, punctual, friendly, knowledgable, and helpful. 10/10 would recommend for any sort of IT service. Our dog liked him too, so he's good in our book.

Details: Personal (Home) • Network administration • Router • My home, venue, etc.

Network Support Services

Terry H.

Nov 1, 2023

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Hired on Thumbtack

Built my new PC build just how I wanted it and stress tested it and my game for me good service. I would recommend him and I’ll be doing my pc needs with Glasswing

Details: PC • Desktop • Slow computer performance • At the pro’s location • Remotely (phone or internet) • My home, venue, etc.

Computer Repair

Pedro E.

Sep 22, 2023

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Hired on Thumbtack

Glasswing IT services were exceptional. He showed up early and didn’t leave until the problem was fixed. He is also very knowledgeable and got my PC running on the first try. Definitely recommend.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair

Andrew W.

Jul 29, 2023

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Hired on Thumbtack

Matt did an excellent job on my complicated home networking project and was phenomenally easy to work with. I told him what the problems I was trying to solve were and he created a comprehensive plan to find a solution. Along the way he explained everything that he was doing and was kind enough to answer my many (many!) questions. I learned so much from him and feel well equipped to help myself in the. future as I expand my network Matt is a kind, trustworthy, and responsive professional. I could recommend him to anybody without reservation. Thanks, Matt!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Lisa M.

Jul 11, 2023

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Hired on Thumbtack

This guy is absolutely fantastic!!!! He was honest enough to tell me I might want to think about getting another printer but did offer to try and fix mine. He also went out of his way to help me fine a compatible printer for my business. He is awesome!!!! Use his services with confidence!!!

Details: Desktop printer • Xerox

Printer and Copier Repair

Credentials

Background Check

Matthew Idom

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer a 10% discount if you pay with BTC/LTC.
What is your typical process for working with a new customer?
I very much prefer conversation, typically I'll chat with you a bit about what's going on, what you're looking for and in most cases can offer a recommendation immediately.
What education and/or training do you have that relates to your work?
Dell Certified Laptop and PC Technician, CCNA and I've been in this game since I was 12. I've seen a lot of stuff so it's rare that I encounter a problem I can't solve quickly.

Glasswing IT Services

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