Glasswing IT Services

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Introduction: I've been in the IT game for over 25 years, if it's broken I can probably fix it. More importantly, I can probably troubleshoot it and fix it fast.

Overview

Current Top Pro

Hired 55 times

Background checked

2 employees

1 year in business

Payment methods

This pro accepts payments via Cash, Square cash app, Venmo, and Zelle.

Featured Projects

4 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

29 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Jacob V.

Nov 10, 2023

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Hired on Thumbtack

Matt came within 24 hours of me reaching out, I needed work done the same day. It was a tall order, but he made it happen. He set up our new computers and transferred all data we wanted from the old ones. He came to my place of business, so my team didn't skip a beat. He made everything work seamlessly, it is really fantastic. Our office is now more productive thanks to his expertise. We highly recommend Matt with Glasswing IT!

Details: PC • Desktop • Clicking or grinding noise from hard drive • My home, venue, etc.

Computer Repair

Lisa M.

Jul 11, 2023

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Hired on Thumbtack

This guy is absolutely fantastic!!!! He was honest enough to tell me I might want to think about getting another printer but did offer to try and fix mine. He also went out of his way to help me fine a compatible printer for my business. He is awesome!!!! Use his services with confidence!!!

Details: Desktop printer • Xerox

Printer and Copier Repair

Marc C.

4 weeks ago

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Hired on Thumbtack

Matthew is as professional and knowledgeable as he is helpful and kind. I will absolutely use him whenever a need like this arises again.

Details: Commercial (Office) • Network setup and installation • Telephone system • My home, venue, etc.

Network Support Services

Marc V.

Mar 26, 2024

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Hired on Thumbtack

Matthew was incredibly responsive, punctual, friendly, knowledgable, and helpful. 10/10 would recommend for any sort of IT service. Our dog liked him too, so he's good in our book.

Details: Personal (Home) • Network administration • Router • My home, venue, etc.

Network Support Services

Nichole B.

Mar 25, 2024

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Hired on Thumbtack

Working with Matt was great! He was quick to respond and was able to jump in to quickly solve our issues. Definitely will seek out Matt help again in the future.

Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Credentials

Background Check

Matthew Idom

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer a 10% discount if you pay with BTC/LTC.
What is your typical process for working with a new customer?
I very much prefer conversation, typically I'll chat with you a bit about what's going on, what you're looking for and in most cases can offer a recommendation immediately.
What education and/or training do you have that relates to your work?
Dell Certified Laptop and PC Technician, CCNA and I've been in this game since I was 12. I've seen a lot of stuff so it's rare that I encounter a problem I can't solve quickly.

Glasswing IT Services

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