FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge an hourly rate. Any estimate I arrive at is based on this rate. Estimates usually require more information than what is initially provided, so I often begin with my hourly rate.
- What is your typical process for working with a new customer?
I listen, ask questions and answer questions. I provide options based on initial information, which usually leads to making a recommendation. Once we can agree on a basic project scope, I provide an estimate, time frame and begin the process.
- What education and/or training do you have that relates to your work?
I have a certificate in Web Design from CU, but most of what I know has been learned while working in agencies and other jobs.