FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are no fees, period.* During a discount period prices can be negotiated! * This does not include required parts or software
- What is your typical process for working with a new customer?
If you are a new customer you can expect a quick 30 minute consultation, then agreement on price negotiation. After those items have been discussed, we can begin the repair or consultation.
- What education and/or training do you have that relates to your work?
I am a Masters of Computer Science student with over 10 years in computer repair and software design/development.