- What should the customer know about your pricing (e.g., discounts, fees)?
I typically charge a flat fee for criminal representation, Wills and Estate Planning and Immigration. I typically charge by the hour for work in the areas of Business Law, Family Law and Wills and Estate Planning. However, it depends upon the nature of the job and I am flexible to work with pricing in a way that the client is comfortable with. Some people like fixed pricing. Some do not. Sometimes I have even charged by the hour, with a maximum fee. I try to work with clients to find a method that they are comfortable with.
- What is your typical process for working with a new customer?
I typically talk to a client on the phone first; then meet with them face-to-face. After that, I get a feel with what they are comfortable with and try to accommodate that as much as possible. Some people like to use technology. Others do not. Some like to talk about issues in great detail. Others do not (but it is my job to get the details from them, in order to help them). I try to be flexible and meet the needs of the client.
- What education and/or training do you have that relates to your work?
I have a Master's Degree in Business and a Master's Degree in Tax Law. I also regularly attend continuing legal education classes. I also subscribe to services by certain agencies and organizations that are dedicated to keeping attorneys current on changes and developments in the law.