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This Lawyer never contacted me, not by phone, text, nor email! I'm preparing to go to court & it would have been nice if he called to say he doesn't want my case instead of leaving me hanging! I don't recommend him to anyone!!!Nov 10, 2015VerifiedThe Kielich Law Firm's reply
I responded to this individual's request for quotes and stated a desire to learn more about his case. He marked that he "hired" me on Thumbtack although we had not spoken or reached any agreement on fees or services I would perform. Subsequently I received emails linking to some form of cloud storage that my antivirus software identified as including multiple types of malware. This situation was similar to other types of scams perpetrated overseas upon attorneys to commit bank fraud and/or illegally obtain private information about a firm's clients by installing malware on their computers. I elected not to respond to these emails to prevent further risk to my clients' confidential information. I never spoke with this individual by phone and I do not believe I received a number to discuss this matter with this individual to ascertain whether it was a legitimate request for legal services or to further explore his legal needs. This may have been an unfortunate situation where the individual had a legitimate need for legal services but could not be reached by my office and I had to exercise my obligation to protect my existing clients and their confidential information. I must put my duties to my existing clients ahead of any potential future client's needs.
Beth T.Sep 1, 2015
License Type: Attorney (TX)
- What should the customer know about your pricing (e.g., discounts, fees)?It depends on the area of law and the type of case. Family law work is typically done on either a flat fee or hourly pricing. When there is no conflict involved it's usually better for the client to do the work on a flat fee basis. However, often in family law the workload is unpredictable because we have other parties with different objectives and different levels of reasonableness that we can't control. That makes it difficult to forecast the workload and assess a flat fee that is fair to the client. For employment law most cases will be taken on some form of contingency fee. Sometimes clients need help with employment law issues that does not necessarily result in litigation. This work is usually done hourly or on a flat fee. Personal injury work is typically contingency fee.
- What is your typical process for working with a new customer?I usually first speak with potential clients by phone or email to get a few details and make sure meeting with them is worth their time. If it is I will schedule a consultation in the office to learn more about the situation and needs. If it is a case where I believe I can add value to the client then we'll discuss my services and fees and go from there.
- What education and/or training do you have that relates to your work?I graduated third in my law school class. While I was a law student I was published twice on employment law issues. Prior to law school I worked in the employee benefits industry for a decade. I use that expertise in employment law to help my clients with those issues. That education and expertise is well suited for family law where we often deal with property valuations, wage issues and retirement plan divisions.