FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
This is the essence of my program broken down into bumper sticker wisdom 1 No one's better than anyone else. 2. None of us is as wise as all of us. 3. Until we know how to win together, we lose. 4. Ask better questions. 5. Solve the problems. 6. Make better choices. 7. Tell better stories.
- What is your typical process for working with a new customer?
I start with the basics of the end game and show the student that every game played properly ends up as king against king or in a draw or stalemate. At the end of the game you only need one pawn properly placed and promoted to win. Since you can't checkmate with a king and a knight or a king and a bishop against the king. It's stil a draw. At the end of the day the ability to see far enough in advance so that we are never without an answer is the exercise.
- What education and/or training do you have that relates to your work?
The bulk of my material is unique and has been cultivated over 25 years of teaching.