FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat-Rate computer repair $150 plus parts and taxes. Other services hourly by location.
- What is your typical process for working with a new customer?
For computer repair, we start with these questions. Do you have a backup? If you do have a backup when? Do you have any import files to recover? What issues does the computer have? When did you notice the issue? Do you have an anti-virus software? Any other symptoms?