What should the customer know about your pricing (e.g., discounts, fees)?
You should meet with a lawyer to set a price, each case is different, people offerring cut rate low fees for bankrtupcy services do not pay attention to each case.
What education and/or training do you have that relates to your work?
Bankruptcy has become increasingly complex, aside from having 18 years of experience, I regularly attend seminars on bankruptcy law. In particular, the means test is complex and your bankruptcy lawyer should know what he or she is doing.
What types of customers have you worked with?
Chapter 7 bankrtupcy, Chapter 13 bankruptcy, criminal defense.
What advice would you give a customer looking to hire a provider in your area of work?
When choosing a lawyer you should meet with a few, and realize that legal pricing is not equal between lawyers. In otherwords, a cheap price may seem tempting, but end up being much more expensive, because you are not getting much. The classic example is a bankruptcy "mill" where you never see the actual lawyer. The way to avoid problems, is to meet with a few different lawyers, and discuss the fee, before making a decision. I welcome these sort of meetings, because I know that what I offer is a tremendous value.
What questions should customers think through before talking to professionals about their project?
I wish potential clients understood that bankruptcy is not necessarily easy. There is a huge difference between what bankruptcy lawyers offer in terms of expertise and this makes a big difference in the results obtained. Mistakes in bankruptcy cost money. Clients are understandably confused between people quoting $500 and $1000 for what is seemingly the same service. It is NOT the same service. Meet a few lawyers before making a decision, the difference will then become clear.