FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Wheatley Creek Services, we believe in transparent pricing so there are no surprises for you down the line, which is why we deliver upfront pricing before we even begin a job. Our fees depend on the specific service you need and the scale of the job, ensuring you get fair pricing tailored to your requirements. Feel free to contact us to get a personalized quote or learn more about our pricing and offers. We’re here to make your experience as easy and transparent as possible!
- What is your typical process for working with a new customer?
Here’s how you could explain your process for working with new customers at Wheatley Creek Services: When you're ready to work with us at Wheatley Creek Services, the process is simple and straightforward. You can get started by either submitting a request through our website or giving us a call. We understand each project is unique, so we’ll connect with you to discuss your specific needs and gather all the necessary details. Once we have a good understanding of your project, we'll create a customized quote and send it over to you via email. This way, you can review everything at your convenience and see exactly what the service entails and how much it will cost. If everything looks good to you, just give us the green light by approving the quote, and we’ll schedule your service for the coming weeks. We use a tool called Jobber to manage all our client communications efficiently. This means you’ll always be in the loop regarding pricing, scheduling, and payments. We believe in keeping our communication clear and accessible, ensuring a smooth and pleasant experience from start to finish.
- What education and/or training do you have that relates to your work?
At Wheatley Creek Services, our team brings over two decades of hands-on experience in construction and trades to every job we handle. This extensive background encompasses both small and large projects, giving us a broad spectrum of expertise in various aspects of home maintenance and remodeling. Our experience is not just about time spent—it's about the diversity of projects we've tackled and the skills we've honed along the way. From detailed painting jobs to complex remodeling tasks, our team's knowledge has been built on a solid foundation of real-world application and continuous learning. In addition to our practical experience, we stay updated with the latest techniques and regulations in the industry to ensure we provide the best service possible. This ongoing commitment to learning and improvement ensures we can handle any challenge with professionalism and expertise, giving you peace of mind that your home is in good hands.