FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
SEO services include custom content written for you with our staff writer. SEO services start out at $399 per month, depending on the number of pages and other details. Web design ranges from $2,500 on up, depending on the types of features, and if it's Ecommerce or not and other details. Social media management starts at $299/month per platform, depending on the frequency and content creation. Each client and their project is unique.
- What is your typical process for working with a new customer?
Ask a lot of questions; determine the strategy; give them clear instructions on items or assets we need (could be a logo, photos or text); keep them informed during each phase of the project and show progress. Answer questions by phone, email or in person in meetings. Get their approval of each phase before moving on to next phase; and get approval for launch. If something is not to their liking, we are happy to adjust things until they are happy. Once we begin working on the project, if our clients request something outside the project scope and if it won't take very long to implement, we'll do it. If the request will take hours of additional work, we'll patiently describe the new scope and get approval for additional work before doing it. We ask that our clients communicate in a timely manner and don't drop out of communication for more than a week, unless, of course, there has been an emergency in their lives.
- What education and/or training do you have that relates to your work?
22 years of experience and continually keeping up my knowledge. I read several articles a day. I have to be a fast reader and continually self-educate. I highly recommend this to any entrepreneur who wants to keep up with the ever-changing world we now live in.