FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a dispatch fee of $49 to assign one of our technical experts to your home to perform a full evaluation of the work request, and offer options and pricing to do the work. This fee is waived if you choose to move forward with the work.
- What is your typical process for working with a new customer?
We need your name, address, phone number, and email address. We also need confirmation that you are the owner of the property. It takes about 6 minutes to get you in our system and schedule an appointment, when done over the phone. This can all be done directly over our website when you click the "Book Now" link.
- What education and/or training do you have that relates to your work?
We employ multiple master-level and journeyman-level electricians and plumbers. HVAC technicians also carry appropriate certifications for the work done.