FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and straightforward pricing with no hidden fees. Here is a breakdown of our rates: Staircase Repairs or Stretching: $169 for any and all staircases Large Living Areas: $169 ($129 for each additional room) Small Rooms: Starting at $149 ($129 for each additional room) Carpet Patching: Starting at $189 ($99 for each additional patch) I also provide low moisture Quick Dry carpet cleaning and have a 3 room special for $149 All estimates are provided upfront before any work begins so you always know what to expect. Feel free to reach out for a custom quote tailored to your project!
- What is your typical process for working with a new customer?
Initial Consultation: We discuss your specific carpet cleaning or repair needs and provide a clear, upfront estimate. Scheduling: We pick a convenient date and arrival window that fits your schedule. On-Site Pre-Inspection: Before starting, we inspect the areas together to assess stains, high-traffic spots, or repair needs. Professional Service: We perform our quick-dry cleaning or repair service efficiently with minimal disruption to your home. Final Walkthrough: We review the completed work together to make sure you are 100% satisfied before we wrap up! If your not home no worries! I can send and log pictures of the completed work and have a 30 day Guarantee!
- What education and/or training do you have that relates to your work?
Carpet repair is a very niche, under-the-radar profession, which makes formal training hard to find. I got my education by diving headfirst into the craft researching and investing heavily in the best professional tools available, sourcing carpet remnants from local stores, and spending hours practicing techniques right in my garage. That garage practice quickly turned into extensive, hands on field experience in carpet repair. Since then, I’ve dedicated myself to perfecting my power stretching, patch repairs and seam work. Through continuous research into specialized tools and techniques, I ensure the best possible results on every job. Feel free to check out my before-and-after photos on my profile to see the quality of work you can expect!