FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 10% for all 1st responders, veterans and senior citizen's. We offer a 6 month 0% interest rate payment plan (no credit check requested) We offer discount rates for restoration service following IICRC standards.
- What is your typical process for working with a new customer?
Our technician will do a walk through of the area of concern. Use moisture meters, map out areas using blue tape and also document with pictures. Do measurements of each area. Sit down with customers and go over our options.
- What education and/or training do you have that relates to your work?
Our technicians are IICRC certified for water damage, mold remediation, and even trauma. Duct cleaner technician are trained yearly and a certified HVAC technician is always on hand when service is being done.