First Response Towing
Responds in about 1 hour
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About
I’m an owner-operator with over 30 years of experience, and when you call, you’re dealing directly with the person who’s handling your vehicle — not a call center or dispatcher.
I take pride in doing the job right the first time. Every vehicle is loaded, secured, and transported with care, whether it’s a daily driver or something more valuable. I don’t rush jobs or cut corners.
I’m known for fast response times, clear communication, and showing up when I say I will. If I can’t get to you immediately, I’ll still make sure you’re taken care of and not left stranded.
No hidden fees, no surprises — just honest, reliable service from someone who treats your vehicle like it’s their own.
Overview
Hired 1 time
Serves Wheat Ridge, CO
Background checked
1 employee
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Social media
Projects and media
Projects and media
Reviews
Customers rated this pro highly for punctuality, professionalism, and work quality.
Exceptional 5.0
43 reviews
5
100%
4
0%
3
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2
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1
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Read reviews that mention:
Brandon P.
3 weeks ago
Hired on Thumbtack
Very professional and responsive, got the work done quickly and was very careful in taking care of my vintage van.
Vehicle Towing
Brenda M.
May 18, 2026
From Google
Great service! While Shawn was unable to provide a tow inmediately, he recommended another service who was close to our location. While we waited, he sent messages to keep us updated. I can't tell you how reassuring this made us feel as we were on a precarious location on I-70. The best customer service ever!! Thank you, Shawn!
First Response Towing's reply
Thank you so much for this, it truly means a lot to me. I know how stressful and honestly scary those situations can be, especially on I-70, and I couldn’t just leave you without help. Even if I couldn’t get there myself right away, making sure you were taken care of and not sitting there wondering what to do was important to me.
I’m really glad I could help in some way and give you a little peace of mind while you were waiting. That’s exactly why I do this — people just need someone they can count on in those moments.
I appreciate you taking the time to share this more than you know. Stay safe out there.
Jessica M.
May 1, 2026
From Google
First Response Towing's reply
Kaitlin L.
Apr 28, 2026
From Google
Shawn came and towed my stalled out vehicle. He was helpful, timely, and affordable. I got a tow and my kids got a show. Great experience. Hoping not to need Shawns services for a while after this, but definitely keeping his contact if I do.
First Response Towing's reply
I greatly appreciate the awesome review lol and I was glad to put on a show for your kids, I know I remember a lot of things that people showed me when I was young and some of them were inspirations to who I am today, if I could even leave the smallest hint of inspiration to a child, I’m OK with that even if they don’t become tow truck drivers lol
Angelo M.
Apr 5, 2026
From Google
Slid off the side of the road into a river the other day. Completely freaked out and had no idea what I was going to do. I called the first towing company on Google, got a quote in minutes, and two hours later I had my truck out the bank and back on the road with little added damage from getting it out. Shawn was the operator they sent over and he did more than the best service I've ever had. Took his time, with perfect precision, and guided me through the whole process. Was even generous enough to bring me to a gas station to fill up so I can get home. Him and his wife made the experience feel lighter and I even had a laugh with them. If I ever need help with problems like these, im definitely calling Shawn. 5 stars!
First Response Towing's reply
Man, I’m really glad you’re okay — that kind of situation can shake you up fast.
I appreciate you trusting me to get you out of there. That wasn’t a simple recovery, but you stayed calm and let me do my job, and that makes a big difference on jobs like that.
My goal is always the same — get you out safely, keep the damage as low as possible, and make a bad situation a little easier to deal with. I’m glad we could do that for you.
And yeah, sometimes all it takes is a quick laugh to take the edge off a rough day.
If you ever need anything again, I’ve got you.
Credentials
Background Check
Shawn Robitaille