Benjamin Franklin Plumbing

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Read reviews that mention:

• replaced・1
• price・1

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Ruth C.

Feb 20, 2026

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From Google

After I found my toilet was backing up into my bathtub at an alarming rate- I turned to google to find someone who was open after hours to address my obvious septic back up…I found this company at the top of the list and called the 24 hr number. At first I was annoyed to reach the “A.I.” message but stuck with the rest of the phone call navigation (I was desperate) which brought me to an immediate appt set up. I was still skeptical about getting an appt within 12 hrs..so I called back and waited for a live person. I left a message and someone called me back within 5 minutes to confirm this was a real company ready to take us as a client. He confirmed the time for the next morning. We received text messages to confirm the appt, to let us know when the tech was 30 mins away, and listed a number to call with any questions. I called the morning of my appt to be sure this was still legit (I know, I know…) and a live person confirmed I was all set! When the tech, Eric Card showed up he was polite, professional, and answered all of our questions. He was very knowledge about septic systems. He offered suggestions to mitigate future issues and taught us a great deal about our current septic system. I would recommend Benjamin Franklin to everyone. Thank you for saving us so quickly from our backed up system so quickly and professionally! A thankful Southington CT family!

mayra

Feb 19, 2026

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From Google

Thanks to Mike from Benjamin Franklin to resolved the problem with the oil Boiler in my house. I noticed it was liking water and I called a day before and by next day Benjamin Franklin sent Mike to my house to fix it, I’m so happy that it was fixed so quickly. Mike came to my house on time, he was so polite and respectful, he explained me clearly everything about the problem with my boiler and how he resolved the problem. I’m so happy to count with such great technician and a great company like Benjamin Franklin. Thank you so much for your service.

Patricia C.

Feb 22, 2026

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From Google

The technician was fantastic knew his job and performed it well. Very polite

Alexander O.

Feb 20, 2026

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From Google

Felix was friendly, helpful, and worked to make the repairs affordable.

John B.

Feb 19, 2026

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From Google

5 stars for the service tech! He throughly explained the issues and provided various options for the repairs. Answered all my questions. He cleaned up and didn’t leave any trace he was even here. Overall 3 stars because the price seemed steep.