FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It really depends on the project and what the client wishes to accomplish.
- What is your typical process for working with a new customer?
Creating or updating a website can be a daunting process, where do you start? Brighten Your View takes the approach that we are your partner walking you through the process step by step giving you our expertise to help you make the right decisions for your web presence. Consultation The Process Starts with a Free No Obligation Consultation to discuss your needs and learn about your business goals. Investigation Based on our initial meeting an investigation is conducted on the best way to approach your business goals for the website and create a proposal that outlines the approach for you. Proposal After we meet and go over what you are looking for a proposal is created outlining the details of our recommendations and how it would be implemented. Design A mock-up of the design of your website home page and an internal page is created for your approval. You provide feedback and changes are implemented to the design based on your feedback. Development Once the design is approved a development environment is created and hosted by Brighten Your View. As the client you will be able to review the site and approve it for launch from the development area to your website hosting environment. Quality Assurance The site is tested in every aspect of the implementation to make sure everything is working according to the design from the links included on the pages to any information that may be gathered from visitors to your website and browser compatibility. Implementation Your Website is then Released to the Live Environment to Light Up The Web. Documentation and Training Formal Training and Documentation is provided for companies that choose to maintain their website on their own.
- What education and/or training do you have that relates to your work?
I have a Bachelors of Science in Management Information Systems and a Masters of Science in Computer Science