A1 Home Improvement LLC

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Introduction

A1 Home Improvement is a premier residential and commercial renovation company known for its dedication to craftsmanship and client satisfaction, with 35 years specializing in windows, roofing, doors, windows and siding. With specializing in a wide range of home improvement services, A1 Home Improvement aims to provide the best quality services to homeowners across Connecticut. We're proud to be recognized as one of only five Owens Corning Platinum Preferred Contractors in Connecticut. This prestigious accolade is a reflection of our dedication to delivering superior roofing systems and our continued pursuit of excellence in every project. A1 has over 5000+ satisfied homeowners all over Connecticut with over 140 5 star reviews on Google and an A+ rating with the Better Business Bureau! NOW INTRODUCING OUR NEWEST LOCATION: 815 Boston Post Road, Old Saybrook, CT 06475

Overview

Hired 6 times

Serves Berlin, CT

Background checked

50 employees

12 years in business

Business hours

Sun10:00 am - 4:00 pmMon12:00 pm - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for work quality, punctuality, and responsiveness.

Exceptional 5.0

41 reviews

5

100%

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Read reviews that mention:

Hillary R.

Aug 9, 2021

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Hired on Thumbtack

Our roof came out excellent. They squeezed us into their schedule because we had an active leak causing problems. They worked the entire day, into the night and finished up the second day. They left our yard cleaner than when they arrived, even sweeping our back steps.

Details: Full roof replacement • Roof lifespan is over • Roof is leaking or has water damage • One story • 500 - 1,000 sq ft • Asphalt shingles • Home

Roof Installation or Replacement

Past Customer

Oct 16, 2020

·

From Google

My job appeared relatively straightforward at first. I had an old skylight which had some rotten wood around it. The job was to take the rotten wood out, put down new plywood and shingles, and add an ice and water layer. Unfortunately, when the old skylight was removed, it turned out three rafters under the skylight had rotted away. The sheetrock and plywood surrounding the skylight had deteriorated so badly the material literally fell apart. The job became exponentially more complicated, involving replacing the rafters and putting down much more plywood than had previously been anticipated. It would have been reasonable for A1 to put off the now formidable job for a different day. But no, the carpenter went to Shagbark, a local hardware store and picked up all the materials that were needed. for the more complicated work. I had to pay an increased premium of course, but that is to be expected since more raw materials and labor time was involved. It took about 7 hours to finish the job, and the two workers barely rested at all over that entire time frame. Unfortunately , when the skylight was removed, part of the tile and sheetrock in my bathroom was accidently damaged. The missing pieces left a gaping hole in my bathroom wall and an area where 8 tiles needed to be reapplied. WITHOUT CHARGING ME AN EXTRA FEE, A1 came back the next morning and took three more hours to put the tile back the way it was and repair the area of sheetrock which got ripped. They could have easily said "accidents happen, tough break", but they assumed responsibility for completing the job so that I was 100% satisfied! Many people with A1 are indeed A1 and I wanted to mention a few of them. Korrin, the office manager, a kind person who wanted the job to go well for me, Rich and Zack, co owners who listened to my concerns with respect and caring, and Carlos, a very hard worker who didn't even stop once for a glass of water! However, one person deserves a special mention, and that is James. He did the lion's share of the work and not only are his skills amazing, his knowledge and experience with virtually every aspect of the job blew me away., He showed me some samples of jobs he has completed, and it is obvious that he has extraordinary talent. A1 is indeed lucky to have him, and if any of the "higher ups" are reading this, I think James deserves a raise! It is hard to imagine anyone else doing the job better, given the stressful and frustrating turn of events with this particular job. James and the rest of the crew at A1 are the cream of the crop. You can safely have them address your home improvement issues with confidence!

A1 Home Improvement LLC's reply

Past Customer

Oct 6, 2020

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From Google

Past Customer

Oct 1, 2020

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From Google

Past Customer

Oct 1, 2020

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From Google

Credentials

Background Check

Richard Luppino

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and honest price. We offer military and senior discounts.
What is your typical process for working with a new customer?
We offer a free roof inspections and estimate onsite for all exterior property projects.
What education and/or training do you have that relates to your work?
We are preferred & trained contractors with Owens Corning.