A1 Home Improvement LLC
A1 Home Improvement LLC

A1 Home Improvement LLC

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Introduction: A1 Home Improvement is a family run 2nd generation roofing company. We specialize in all types of roof replacements and repairs. No job is too small or too big!
Overview

Hired 6 times

Serves Higganum, CT

Background checked

10 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Featured Projects

19 photos

Specialties
Current roof material

Reviews

Customers rated this pro highly for responsiveness, work quality, and punctuality.

Exceptional 5.0

11 reviews

5
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Read reviews that mention:


pro avatar
Hillary R.
Aug 9, 2021
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Hired on Thumbtack

Hired on Thumbtack

Our roof came out excellent. They squeezed us into their schedule because we had an active leak causing problems. They worked the entire day, into the night and finished up the second day. They left our yard cleaner than when they arrived, even sweeping our back steps.

Details: Full roof replacement • Roof lifespan is over • Roof is leaking or has water damage • One story • 500 - 1,000 sq ft • Asphalt shingles • Home

Roof Installation or Replacement
pro avatar
Thumbtack Customer
Oct 16, 2020
·

From Google

From Google

My job appeared relatively straightforward at first. I had an old skylight which had some rotten wood around it. The job was to take the rotten wood out, put down new plywood and shingles, and add an ice and water layer. Unfortunately, when the old skylight was removed, it turned out three rafters under the skylight had rotted away. The sheetrock and plywood surrounding the skylight had deteriorated so badly the material literally fell apart. The job became exponentially more complicated, involving replacing the rafters and putting down much more plywood than had previously been anticipated. It would have been reasonable for A1 to put off the now formidable job for a different day. But no, the carpenter went to Shagbark, a local hardware store and picked up all the materials that were needed. for the more complicated work. I had to pay an increased premium of course, but that is to be expected since more raw materials and labor time was involved. It took about 7 hours to finish the job, and the two workers barely rested at all over that entire time frame. Unfortunately , when the skylight was removed, part of the tile and sheetrock in my bathroom was accidently damaged. The missing pieces left a gaping hole in my bathroom wall and an area where 8 tiles needed to be reapplied. WITHOUT CHARGING ME AN EXTRA FEE, A1 came back the next morning and took three more hours to put the tile back the way it was and repair the area of sheetrock which got ripped. They could have easily said "accidents happen, tough break", but they assumed responsibility for completing the job so that I was 100% satisfied! Many people with A1 are indeed A1 and I wanted to mention a few of them. Korrin, the office manager, a kind person who wanted the job to go well for me, Rich and Zack, co owners who listened to my concerns with respect and caring, and Carlos, a very hard worker who didn't even stop once for a glass of water! However, one person deserves a special mention, and that is James. He did the lion's share of the work and not only are his skills amazing, his knowledge and experience with virtually every aspect of the job blew me away., He showed me some samples of jobs he has completed, and it is obvious that he has extraordinary talent. A1 is indeed lucky to have him, and if any of the "higher ups" are reading this, I think James deserves a raise! It is hard to imagine anyone else doing the job better, given the stressful and frustrating turn of events with this particular job. James and the rest of the crew at A1 are the cream of the crop. You can safely have them address your home improvement issues with confidence!
A1 Home Improvement LLC's reply
Thank you very much Dave for your positive feedback and your business! We were happy we could assist you with your project and that your are completely satisfied. We will certainly pass along the feedback to our whole team - especially James! It was our pleasure working with you and if you need anything in the future please don't hesitate to reach out. Take care and talk with you soon!
pro avatar
Thumbtack Customer
Oct 15, 2020
·

From Google

From Google

Quality work done on my roof. They were done in one day, great clean up. Respectable company, that I would recommend to all.
pro avatar
Thumbtack Customer
Oct 6, 2020
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From Google

From Google

It really speaks to the quality, and work ethic of a company when you have a sales rep come out, actually get up on the roof to inspect it (its a steep pitch, and pretty high up) then educates you on the products, and installation procedure instead of giving you a rehearsed sales pitch. Thats what Nick did. Answered all questions, and returned all calls leading up to my installation. On the day of installation the project manager (who I dont remember his name) prepped me on everything going on, and answered all questions for me. The job was done in a timely fashion to perfection. The clean up was immaculate as well. I had an issue with my vent fan, and Nick came out himself, and climbed into my attic to make sure it was working properly. They went above and beyond to make sure I was satisfied with my project. I highly recommend A1 for your roofing project. You will not be disappointed.
pro avatar
Thumbtack Customer
Oct 1, 2020
·

From Google

From Google

A1 Home Improvement did an excellent job replacing my old garage roof. They were polite and cleaned up completely after finishing. They did it all for a fair price. I would recommend them to a friend.
Credentials
Background Check

Richard Luppino

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