ACE Handyman Services of Hartford & New London
Responds within a day
Hired 2 times
Serves Colchester, CT
1 year in business
Cash, Check, Credit card
Maintain 6 feet of distance from customers
Wear masks during the job
Customers rated this pro highly for work quality, punctuality, and responsiveness.
Read reviews that mention:
Hired on Thumbtack
Hired on Thumbtack
Details: 1-5 • No, my cabinets are already assembled • Both wall and base cabinets • Yes, I will need 1 - 5 cabinets removed • Residential
License Type: Home Improvement Contractor (CT)
License verified on 3/24/2022
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a time and materials model based company. We charge hourly rates for our Craftsmen who enjoy and honest, appropriate wage, insurance, etc. All of our work is guaranteed in writing for one full year. Our pricing in based upon current industry standards, taking into account employee benefits, etc. We do offer discounts on half-day and full-day packages, where you have the services of a Craftsman to complete numerous projects for you in one visit.
- What is your typical process for working with a new customer?
A customer speaks with our Business Manager Deanna, who goes over their project with them to determine the customer needs and budget. Deanna then determines the skilled Craftsman for the project, and sets an appointment with the customer for a set time and date, ot a "window" like most other providers. Our customers receive text/email messages confirming the appointment and details, are notified when our Craftsman (and his/her photograph) is enroute to their home, and receive a copy of their warranty before we leave. We arrive on time, ready to go.
- What education and/or training do you have that relates to your work?
All of our talented Craftsmen and Handymen have multiple years of experience, ranging from home construction, wood working, property management, electrical, plumbing, sheetrocking, assembling, etc., you name it. All receive specific safety training and routine, on-going training from our Ace Handyman national training programs.