Drainworks Plumbing & Septic LLC

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Introduction

Drainworks Plumbing & Septic began in 2017 with a simple mission: to provide honest, high-quality plumbing and septic services to Connecticut homeowners. Founded by a local tradesman with a passion for doing things the right way, the company started with just one truck, a few tools, and a commitment to treating every customer like family. Word spread quickly thanks to Drainworks’ reliability, upfront pricing, and clean, professional work. Over the years, the team grew—but the values stayed the same. Today, Drainworks is proud to be a trusted name in the community, offering everything from emergency plumbing to full septic inspections, all with the same care and integrity they started with.

Overview

Current Top Pro

Hired 32 times

Background checked

15 employees

26 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Projects and media

16 photos

Projects and media

16 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

17 reviews

5

88%

4

12%

3

0%

2

0%

1

0%

Laurie B.

May 24, 2025

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Hired on Thumbtack

Details: Pump out septic tank • No problem, just need inspection or regular cleaning • Septic tank • Septic system • 1,001-1,250 gallons • 2 years ago • No problem; just need maintenance • House

Septic System Repair, Maintenance or Inspection

James K.

May 17, 2025

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Hired on Thumbtack

Drainworks was fantastic to work with. Everyone I spoke with there was knowledgeable and easy to work with. Between posting the job on thumbtack and completing it, it took less than a week. I'll happily be calling them for any future septic and drain needs!

Details: Pump out septic tank • No problem, just need inspection or regular cleaning • Septic tank • No problem; just need maintenance • House

Septic System Repair, Maintenance or Inspection

Phil L.

Jun 20, 2025

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Hired on Thumbtack

Very knowledgeable and courteous. Explained everything in detail. Pricey but worth it.

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A few weeks ago

Sink or Faucet Repair

Jim W.

2 weeks ago

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Hired on Thumbtack

The tech arrived on time and was very thorough. He explained and showed me why repairs needed to be done

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair

Charmaine F.

Oct 26, 2019

·

Hired on Thumbtack

Very educated about the septic system; he educated myself, my realtor and my aunt; she was very pleased with his responses. Very passionate about his job.

Details: Inspect • No problem, just need inspection or regular cleaning • Septic system • 1,001-1,250 gallons • 4-10 years ago • No problem; just need maintenance • House

Septic System Repair, Maintenance or Inspection

Credentials

Background Check

Justin Breault

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide up front pricing. We offer discounts to seniors and military, and first responders.
What is your typical process for working with a new customer?
We like to talk with new customers to understand their needs, and provide them with the best customer experience possible, by providing multiple options for Their service needs
What education and/or training do you have that relates to your work?
I have been in the septic, sewer and drain industry for the lat 24 years. I have taken numerous classes and stay current with industry trends.