FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive and transparent pricing. Our estimates are detailed, with no hidden fees, so you know exactly what you’re paying for. We also provide seasonal discounts and special offers when available. Our goal is to deliver high-quality work at a fair price, giving you peace of mind and value for your investment.
- What is your typical process for working with a new customer?
Our typical process with a new client starts with a detailed roof inspection to identify any issues or needs. We then provide a clear, personalized estimate, explaining every step of the work. Once approved, we schedule the repair or replacement, complete the job with quality materials and expert technicians, and perform a final review to ensure the client is fully satisfied. Throughout the process, we maintain constant communication so you stay informed and confident.
- What education and/or training do you have that relates to your work?
Our team has specialized training and certifications in roof installation and repair. All technicians receive ongoing training in installation techniques, safety, and handling high-quality materials. Additionally, we stay up-to-date with local building codes and insurance requirements, allowing us to provide reliable and safe service on every project.