New Direction

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Responds within a day

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Why this pro?

This pro handles handyman, shower and bathtub installs and replacements, and bathroom remodel projects, and has been in business 16 years. Customers say they're efficient, friendly, and communicative.

Summarized from the pro's profile. Review their profile for the latest.

About

New Direction has been in business for since 2009. We started with rehabbing residential properties in Western Mass and later expanded to REO Vendor industry with asset management companies in CT and MA, including commercial cleaning. Licensed and insured. Ask us about our full bathroom remodeling specials @ $9,900!

Overview

Hired 14 times

Serves Newington, CT

Background checked

License verified

4 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Services offered

Property type

Office

Retail

Medical facility

School or place of worship

Frequency of services

Multiple per week

Weekly

Biweekly

Occasionally

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

19 reviews

5

100%

4

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Read reviews that mention:

Melissa m.

3 days ago

•

Hired on Thumbtack

Details: Install bathroom tiles or flooring • Install bathroom cabinets or fixtures • Full remodel of bathroom • Update style • Replace fixtures • Fix water damage • Fix other damage (mold, termites) • Full bath • Home

Bathroom Remodel

Victor R.

Oct 27, 2025

•

Hired on Thumbtack

On behalf of my family Thank you for your Work . Excellent!!!

Details: Change the form or function of a portion of a room or structure • Kitchen • Living room • No existing plans - need design suggestions • No, the project is not covered by an insurance claim • Within the month

Home Remodeling

Shane D.

Feb 18, 2022

•

Hired on Thumbtack

These guys were friendly, fast and communicative. They did good work installing supply lines to my clawfoot tub and made the process painless.

Details: 2 - 5 hours (A few different projects) • Installation • Repairs • Bathroom • Plumbing • Home

New Direction's reply

Thank you, Shane! If you need more help, let me know. Thanks, Alex

Handyman

Paul L.

Feb 8, 2021

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Washing machine • House

Plumbing Pipe Repair

Angelique E.

Sep 1, 2020

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Hired on Thumbtack

Alex...what can I say...he is the bomb.com!!! I needed assistance with what I thought would be minor repairs to an apartment I was about to move in to. Upon initial inspection of the unit, Alex found so many issues that would be considered code violations. Instead of giving me an estimate for the repairs, which are too numerous to count, this "Angel" took pictures and provided me with an inspection report that detailed every safety issue that needed to be addressed and corrected by the management company. With this report I'm hoping to recoup any monies paid for 1st month's rent and security. Alex went above and beyond for someone he had only just met and although he could have made a good amount of money from doing the repairs, he instead did what he felt was the right thing to do... I'm forever grateful that he responded to my project request. He is such a decent person and I will absolutely call on him again when I find a suitable apartment. If you are looking for an honest, decent, stand up type of person to assist you with your project needs, Alex is absolutely by far the best person for the job!

Details: Less than 2 hours (Simple tasks) • Repairs • Painting • Bathroom • Molding or baseboards • Lighting • Walls (inside) • Plumbing • Electrical • Cabinets • Tiling • Home

New Direction's reply

Angelique, thank you very much for your kind words. Keep me in the loop about your battle with management company, I hope you win it.

Handyman

Credentials

License

License type: Home Improvement Contractor

License state: CT

License verified on 3/27/2026

Background Check

Alexander Granovsky