New Direction

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Plumbing relocation

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Introduction: New Direction has been in business for 11 years. We started with rehabbing residential properties in Western Mass and later expanded to REO Vendor industry with asset management companies in CT and MA. Licensed and insured.

Overview

Hired 10 times

Background checked

4 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Featured Projects

189 photos

Bathroom Remodeling
Bathroom Remodel

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

15 reviews

5

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Read reviews that mention:

Shane D.

Feb 18, 2022

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Hired on Thumbtack

These guys were friendly, fast and communicative. They did good work installing supply lines to my clawfoot tub and made the process painless.

Details: 2 - 5 hours (A few different projects) • Installation • Repairs • Bathroom • Plumbing • Home

New Direction's reply

Thank you, Shane! If you need more help, let me know. Thanks, Alex

Handyman

Dennis A.

Feb 24, 2021

Alex and New Direction did an amazing job on our bathroom. New direction gave us the best price around and was also very supportive through the process of bathroom design. Alex walked us through everything we would need and also suggested products and and styles. New directions stuck to the timeline that they promised. I will be using them for many more projects around the house. Highly Recommended!!! Dennis

New Direction's reply

Thank you, Dennis!

Paul L.

Feb 8, 2021

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Hired on Thumbtack

I contacted New Direction using the Thumbtack app and not only was it easy to do, the responsiveness I received from New Direction at an affordable price was without question, calming. They responded very quickly for a time sensitive issue, and was very professional in their multiple responses to all the questions that I had. Completely recommend New Direction! Thanks!

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Washing machine • House

Plumbing Pipe Repair

Angelique E.

Sep 1, 2020

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Hired on Thumbtack

Alex...what can I say...he is the bomb.com!!! I needed assistance with what I thought would be minor repairs to an apartment I was about to move in to. Upon initial inspection of the unit, Alex found so many issues that would be considered code violations. Instead of giving me an estimate for the repairs, which are too numerous to count, this "Angel" took pictures and provided me with an inspection report that detailed every safety issue that needed to be addressed and corrected by the management company. With this report I'm hoping to recoup any monies paid for 1st month's rent and security. Alex went above and beyond for someone he had only just met and although he could have made a good amount of money from doing the repairs, he instead did what he felt was the right thing to do... I'm forever grateful that he responded to my project request. He is such a decent person and I will absolutely call on him again when I find a suitable apartment. If you are looking for an honest, decent, stand up type of person to assist you with your project needs, Alex is absolutely by far the best person for the job!

Details: Less than 2 hours (Simple tasks) • Repairs • Painting • Bathroom • Molding or baseboards • Lighting • Walls (inside) • Plumbing • Electrical • Cabinets • Tiling • Home

New Direction's reply

Angelique, thank you very much for your kind words. Keep me in the loop about your battle with management company, I hope you win it.

Handyman

Colin S.

May 11, 2022

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Hired on Thumbtack

Alex was a great communicator, very efficient. Definitely will use again.

Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Walls (inside) • Home

Handyman

Credentials

Background Check

Alexander Granovsky