FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and based on the size and condition of your project. We do not charge hidden fees, and estimates are always free. After evaluating the job, we provide a clear written quote so you know exactly what to expect. We also offer competitive pricing for larger projects and returning customers
- What is your typical process for working with a new customer?
We begin with a free consultation to understand your project, timeline, and expectations. After seeing the space, we provide a detailed estimate and explain all options for materials, finishes, and stain colors. Once approved, we schedule the project, keep you updated throughout the process, and make sure everything is clean and perfect before we leave.
- What education and/or training do you have that relates to your work?
Our team has over 20 years of hands-on experience in hardwood floor installation, sanding, refinishing, repairs, and custom staining. We continually stay updated with the latest equipment, finishes, and industry best practices to ensure the highest quality results for every customer