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As soon as spoke with bob from PI 360 at his office I noticed how professional he is ! he investigated and collected proves/ statements that helped to solve my situation dealing with psychopath person and he made sure he was there for me when I need him... night and day! Very professional/ very polite/ very private and very responsible ! I highly recommend PI 360 ... He’s one of the best in Connecticut state!! AlJun 5, 2018Verified
I would definitely recommend PI 360. From the very start they understood what I was looking for and how to find those answers. They kept me in the loop during the investigation and worked within my budget. After the investigation they gave me the proof that I needed. (photos and video)Feb 3, 2020Verified
Yes, I would refer PI 360 to anyone. They helped me find answers to questions I have been wondering about for a long time. They kept me updated throughout the investigation and gave me the proof I needed to move forward. A joy to work with. Thank You again🙏Feb 18, 2020Verified
Bob and Hannah at PI 360 worked with me through every step of the investigation, never leaving me out of the loop. They were both very professional and detailed. My husband is extremely sneaky and isn't easy to find or follow but they provided me with excellent, clear evidence. They went above and beyond in order to find the answers I was looking for. Bob and Hannah were personable, caring and determined to help me with my situation. I'm personally going to recommend Bob & Hannah to my friends and family. I would highly recommend using PI 360 for ANY investigation or need you have!Jan 10, 2017Verified
I must say, it was a pleasure working a few cases with Bob Vance and how he handled the situations. He encouraged different ways on going about how to go about getting results in the first case with my stolen art. He was very persistant on going after the individuals involved with the matter. I was very pleased with his finding and would definetly recommend his services to anybody looking for results. Another case on someone trying to accuse my wife of a lawsuit action towards her employer which turned out to be false accusation because of the proof Bob unveiled. He brought comfort back to her spirit and a sound mind again and I appreciated him for doing that. Two thumbs up in my book for Bob Vance and JU investigations.Feb 21, 2014Verified
License Type: Private Investigator (CT)
Robert Vance Jr
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is based on an investigative plan. Each case is individual in its own way and the approach to find those answers differs. Once we go over your case collectively on the phone or in a meeting an investigative plan is put together that we both agree on. The price and retainer of the investigation is based off of this plan.
- What is your typical process for working with a new customer?The first step after chatting online through Thumbtack is a phone call or a meeting at one of our offices or agreed upon meeting place. In the meeting or on the phone we would go over your particular situation and based on your budget figure out the best way to find the answers your looking for. We would then build an investigative plan that both of us agree upon and put that plan into action. We are in contact with all our clients throughout the investigation. We take video and photographs when needed and supply a report at the end of each case upon request.
- What education and/or training do you have that relates to your work?We are a licensed/bonded and insured Private Investigative Company. We have over 50 years collectively of experience investigating cases of all types. With a 30 year retired police detective and an ex U.S. Miltary now civilian with 20 years of investigative experience both college educated with several awards, seminars and training courses for investigation, we work smartly to solve each case that were working on.