FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We present flat upfront pricing prior to starting any project. Our goal is transparency. You will never receive a surprise bill.
- What is your typical process for working with a new customer?
Our typical process is reaching out to understand the problem, assigning the right tech based on skills, diagnosing the problem, presenting upfront pricing, and fixing the problem.
- What education and/or training do you have that relates to your work?
Our technicians participate in training classes and work under a master licenses technician for quality control and accountability.