FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the size of the job, number of rooms, and the level of cleaning required. I provide transparent, upfront quotes with no hidden fees. I also offer bundle discounts for multiple rooms or recurring cleaning.
- What is your typical process for working with a new customer?
I begin with a short conversation to understand your needs, property size, and priorities. Then I provide a clear quote and schedule the job at your convenience. Before starting, I walk through the area with you to confirm expectations. After the job is complete, I double-check everything with you to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Over 5 years of hands-on experience in professional cleaning, carpet shampooing, stain removal, and disinfecting. Trained in commercial and residential cleaning standards, eco-friendly products, and equipment operation.