FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Projects are priced Per Square foot — Includes Template, Fabrication & Installation We require 50% Deposit to move forward and schedule template, remaining 50% balances are due on Installation
- What is your typical process for working with a new customer?
1. Customer will provide a layout or rough dimensions of their project and specify what material(s) they are interested in. - We have a showroom of materials to choose from and work with local wholesalers for a variety of selections! *We can also schedule a Free in-home Estimate if one does not have dimensions available 2. We will provide a quote for the project based on provided dimensions and material selected 3.If deciding to move forward, customer will provide a 50% deposit to schedule digital template 4.After template, we will generate a digital slab smith layout of your project showing exactly how your countertops will look! The customer will view their slab pattern and vein movement, seams, overhang & edge details, etc. 5.Upon approval of the slab smith layout, your project is moved into production and Installation date is set! Typical Lead time from template to install is 7-10 days.
- What types of customers have you worked with?
Residential home owners & Commercial Contractors, Kitchen & Bath Dealers, Interior Designers, Builders, and more!