FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
30% off is currently being offered for the first cleaning. Typical Maintenance Cleaning: starts at $100. Includes: 2 bedrooms, 2 bathrooms, living room, dining room, kitchen. Services: cleaning exterior of fridge, stove, cabinets, etc., Dusting, vacuuming, mopping, organizing bedrooms, and removal of trash and recycling. Additional rooms can be added on. Rates are based on the services requested and the size of the home. Deep Cleaning: starts at $140. Includes: all in a typical maintenance cleaning. Plus additional services: cleaning the inside the fridge, inside the oven, inside of cabinets (as needed), moving furniture (as needed), cleaning up after pets (as needed), and additional services upon request. Whether you would like a one-time deep clean before a special event or moving; a bi-monthly cleaning service routine; or a once-a-month service to assist with your own cleaning regimen, Morais Cleaning would like to be of service.
- What is your typical process for working with a new customer?
Our typical process is to contact the interested client via text or telephone to assess their needs and desired cleaning goals. We then coordinate a good time to have our owner Erik Moraes visit the home, or place of business, to provide a free estimate. Erik brings a list of services included in a typical cleaning and allows the client to add or subtract things from the list of services so that we may best meet their needs. We will discuss the typical cleaning products we use and the client may select to have us use our products or provide their own prefered cleaning products. Erik will then write up an estimate. The client is welcome to accept the estimate at that time and schedule their first service. Or, take time to consider our services and pricing and contact us when they are ready.
- What education and/or training do you have that relates to your work?
Our education and training are based on real world experience. Our owner has three years of cleaning within Connecticut as do his crew. He has cleaned big box stores such as Lowe's and H&M. He has cleaned for nationwide companies such as UPS and Ben & Jerry's. And has experience with grocery stores such as Stop & Shop and Big Y. Morais Cleaning has private local clients on the Connecticut Shoreline. We are looking to expand our private local clientelle in order to focus our time and efforts more efficiently so that we may prioritize our family.