FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is project-specific, because each client has different needs.
- What is your typical process for working with a new customer?
We start with a phone call to assess our prospective client's needs. We then send a comprehensive proposal. Once the proposal is accepted, we fill out a new client form that gives all the details about our client, including social media so we can connect and engage with them online. We complete a calendar with benchmark dates for project completion. If we are designing a new website, we first create a sitemap, then a mockup for client approval, then proceed to build the website.
- What education and/or training do you have that relates to your work?
I have a Masters degree in business administration, with an emphasis on e-business. I graduated with a 4.0 average - summa cum laude - which means that I, rather than my parents, paid for my education. lol. Yes, a healthy sense of humor is a must at my company.