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About
Quality is my priority. I have a keen eye for details (which is particularly important in this line of work). I make sure that I am thorough in all of my cleaning duties. I recently started my business but I have years of experience cleaning houses. Guaranteed 100% satisfaction.
Overview
Hired 66 times
Background checked
8 employees
7 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Services offered
Cleaning method
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
24 reviews
5
96%
4
0%
3
0%
2
0%
1
4%
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Read reviews that mention:
Richard W.
May 8, 2026
•
Hired on Thumbtack
The cleaner was excellent! She did a great job for the first time cleaning our condo.
I highly recommend this cleaning company!!!
Details: 1 bedroom • 2 bathrooms • Standard cleaning • Pets in home • Once a month
House Cleaning
Joanna C.
Jul 4, 2023
•
Hired on Thumbtack
Excellent Service! The carpet looks amazing. They were professional with attention to detail. I have had my carpetcleaned before. However, this was other level cleaning. I will have them back. Their communication was excellent, and my house smells amazing.
Details: Two-story house • 4 rooms • Food stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Aisha r.
Aug 21, 2023
•
Hired on Thumbtack
We have dogs and while training them, they really stained the carpet on the stairs. Now after the cleaning, the carpets look amazing. No stain in sight.
Details: Apartment or condo • 1 room • Pet stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Sue F.
Jun 20, 2023
•
Hired on Thumbtack
I can see why J Ortiz Cleaning gets such high ratings. They do a fabulous job, work hard, and leave your carpets looking brand new. Thank you. Sue Fulleton
Details: Two-story house • 3 rooms • Pet stains • 1 flight • As recommended by the professional • I have pets at home • No smokers in home
Carpet Cleaning
Lena A.
Mar 4, 2021
•
Hired on Thumbtack
I didn’t take before pictures but my place looks so amazing !! I hired so many people and no one actually clean like she did ! I will definitely hire her again.. Thank you so much
Details: 2 bedrooms • 1 bathroom • Standard cleaning • Fridge cleaning • Laundry • No pets in home • Every 2 weeks
J Ortiz Cleaning Services LLC's reply
Thank you! It was our pleasure!
House Cleaning
Credentials
Background Check
Jessica Ortiz
FAQs
What is your typical process for working with a new customer?
The first thing I’ll do is contact the customer to get more information on what exactly they’re looking for. Also, I ask specific questions about the house that’ll help me put together an accurate quote. We’ll then set up a time to do a walkthrough. After I’d send out a formal quote for an approval. Upon approval, we’ll contact the customer to find a fixed day and time that works best for them. The new customer will have access to our CRM (Customer Relationship Management) platform where they’re able to see all of their cleaning appointments 6 months out. They can also put in any new request on the client hub.
What education and/or training do you have that relates to your work?
I’ve taken two courses specific for the cleaning business. Everything from how to clean efficiently and effectively to how to manage the administrative end of the business.
How did you get started doing this type of work?
My mom has been in the cleaning biz since I was a kid. She taught the in’s and out’s of the industry. So excellency and quality in the cleaning industry comes natural to me. I’m passionate about what I do because I’m familiar with it since my youth.
