If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At J Ortiz Cleaning Services, quality comes first. With a sharp eye for detail and a commitment to doing every job right, we deliver spotless, reliable results you can trust — from routine upkeep to thorough deep cleans. We take pride in leaving every home and business fresh, comfortable, and welcoming.
Overview
Hired 66 times
Serves Manchester, CT
Background checked
8 employees
7 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Services offered
Property type
Frequency of services
Multiple per week
Weekly
Biweekly
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
24 reviews
5
96%
4
0%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Richard W.
May 8, 2026
•
Hired on Thumbtack
The cleaner was excellent! She did a great job for the first time cleaning our condo. I highly recommend this cleaning company!!!
Details: 1 bedroom • 2 bathrooms • Standard cleaning • Pets in home • Once a month
House Cleaning
Lena A.
Mar 4, 2021
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Hired on Thumbtack
I didn’t take before pictures but my place looks so amazing !! I hired so many people and no one actually clean like she did ! I will definitely hire her again.. Thank you so much
Details: 2 bedrooms • 1 bathroom • Standard cleaning • Fridge cleaning • Laundry • No pets in home • Every 2 weeks
J Ortiz Cleaning Services LLC's reply
Thank you! It was our pleasure!
House Cleaning
Nathaniel H.
Jan 21, 2021
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Hired on Thumbtack
Jessica did an unbelievable job on my apartment, it has never been this clean before! She arrived exactly when she said she would, and did not leave until every inch of my place was spotless. Will definitely hire her again, and would recommend to anyone.
Details: 1 bedroom • 1 bathroom • Standard cleaning • Pets in home • Just once
J Ortiz Cleaning Services LLC's reply
Thank you for choosing us. We's so happy that you are 100% satisfied. We look foward to serving you again.
House Cleaning
Sam N.
Jan 18, 2021
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Hired on Thumbtack
I highly recommend J Ortiz Cleaning. They did an amazing job cleaning my house and I will continue to use them. It was such a joy to walk into my clean home. The best part of the service is that they made sure I was pleased with the end result, this goes a long way and not all cleaning services are attentive like this.
Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Laundry • No pets in home • Just once
J Ortiz Cleaning Services LLC's reply
Thank you Sam! We look foward to serving you again.
House Cleaning
Marianne S.
Feb 5, 2021
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Hired on Thumbtack
I can not recommend her highly enough. 5 stars is too low. We hired her to clean our house and she was incredible. From dusting, to window washing, bathrooms and floors, not an inch was neglected, and it was done with a smile (masked of course) on her face. I appreciate the extra care she took. She was professional and an absolute delight - and I love the toilet paper art! Highly, highly recommend her.
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Window cleaning (interior) • Pets in home • Every 2 weeks
J Ortiz Cleaning Services LLC's reply
Thank you so much! It was a pleasure working with you. Glad you liked it. :)
House Cleaning
Credentials
Background Check
Jessica Ortiz
FAQs
What is your typical process for working with a new customer?
The first thing I’ll do is contact the customer to get more information on what exactly they’re looking for. Also, I ask specific questions about the house that’ll help me put together an accurate quote. We’ll then set up a time to do a walkthrough. After I’d send out a formal quote for an approval. Upon approval, we’ll contact the customer to find a fixed day and time that works best for them. The new customer will have access to our CRM (Customer Relationship Management) platform where they’re able to see all of their cleaning appointments 6 months out. They can also put in any new request on the client hub.
What education and/or training do you have that relates to your work?
I’ve taken two courses specific for the cleaning business. Everything from how to clean efficiently and effectively to how to manage the administrative end of the business.
How did you get started doing this type of work?
My mom has been in the cleaning biz since I was a kid. She taught the in’s and out’s of the industry. So excellency and quality in the cleaning industry comes natural to me. I’m passionate about what I do because I’m familiar with it since my youth.
