What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are based on hourly billing and there is a charge for fuel and wear and tear on the investigation vehicles. If during the investigation any expenses are incurred those are also reimbursed and add it into the invoice.
What is your typical process for working with a new customer?
We try to have a full understanding of our client situation and their budget before beginning any investigation. We believe that the more information we have the more successful we can be at obtaining the results are clients desire.
How did you get started doing this type of work?
How I got started in this industry is a very long and interesting story. Upon contacting us to utilize our services be sure to ask and I'll be more than happy to share that information.
What types of customers have you worked with?
We work with all types of customers including insurance companies, law firms, police departments, self insured companies, housing authority's, colleges, and the general public.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring an investigator you want to make sure that only a licensed investigator will be working on your case. Many times investigation agencies hire apprentices and put them on your case. They get less results because they're practicing learning their skills on your case. Make sure that only a licensed PI will be working your case.