Ranno Investigative Services

Middletown, CT

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About this pro

How does your service stand out?

Ranno Investigative Services was formed in 2001 by Detective Raymond C. Ranno. After owning another large investigation firm for several years prior to Ranno Investigative Services. Detective Ranno found that investigative agencies that use apprenticing investigators instead of licensed investigators were less able to obtain the evidence needed for clients. Ranno Investigative Services uses only licensed private detectives and as owner, Detective Ranno is involved personally in every single investigation.

What do you enjoy about the work you do?

We take great pride in helping people in need. Unfortunately our telephone only rings when people are in need of information or evidence and have nowhere else to turn. By helping them develop the evidence or information they need, we help put their mind at ease and win their legal cases.

Location

Middletown, CT 06457

Years in business

16

Number of employees

3

Times hired on Thumbtack

3

Reviews

1 Reviews
  • Will F. Sep 21, 2016
    Private Investigation
    Verified Review
    Amazing - Worth Every Penny
    Ray did an amazing job. I was in a panic when I called him, because I thought my wife was cheating on me. He knew I couldn't wait even another day, and got right on it. Thank you so much Ray!

Q&A

What is your typical process for working with a new customer?
We try to have a full understanding of our client situation and their budget before beginning any investigation. We believe that the more information we have the more successful we can be at obtaining the results are clients desire.
Do you have a standard pricing system for your service? If so, please share the details here.
Our rates are based on hourly billing and there is a charge for fuel and wear and tear on the investigation vehicles. If during the investigation any expenses are incurred those are also reimbursed and add it into the invoice.
How did you get started doing this type of work?
How I got started in this industry is a very long and interesting story. Upon contacting us to utilize our services be sure to ask and I'll be more than happy to share that information.
What types of customers have you worked with?
We work with all types of customers including insurance companies, law firms, police departments, self insured companies, housing authority's, colleges, and the general public.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring an investigator you want to make sure that only a licensed investigator will be working on your case. Many times investigation agencies hire apprentices and put them on your case. They get less results because they're practicing learning their skills on your case. Make sure that only a licensed PI will be working your case.