TechServe IT Services

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Student age

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About

Operating Hours: Monday - Friday, 9AM EST - 11:59PM EST. Saturday, 10AM - 4PM Client Travel: New England Only Remote Support: Any Location Discounts: - New Customer First Service Discount - $10/Hour off. - Troubleshooting and diagnosis- No repairs/resolution - $10/Hour off. - Troubleshooting Only - $15/Hour off. Pricing: Minimum Troubleshooting Fee $50 Computer not turning on $75/Hour Slow computer performance $85/Hour Virus or malware $75/Hour System error or blue screen $100/Hour Clicking or grinding noise from hard drive $85/Hour Full computer diagnostic $110/Hour Service Minimum Disclaimer: - Initial consultation and factfinding is FREE. - Confirmed services (jobs) will result in a minimum troubleshooting fee. About Us: Certified in business resiliency and technical auditing, Andrew Paull is a professional with 15 years of IT and InfoSec consulting experience with expertise in a wide range of technical services and offerings. The culmination of this experience led to the creation of TechServe IT Services, a veteran owned and operated small business dedicated to providing professional tier service for both residential and small business clients. With skills obtained over nearly two decades of boots-on-the-ground engagements and supported through acquisition of industry-recognized certifications, TechServe is ready to meet your needs without the price tags that come with partnering through IT firms and corporations.

Overview

Hired 9 times

Background checked

1 employee

6 years in business

Business hours

SunClosedMon9:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, and Venmo.

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

8 reviews

5

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Read reviews that mention:

Kimberly N.

Dec 6, 2024

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Hired on Thumbtack

Andy, thanks for your help in diagnosing my computer issues. Your thorough diagnosis has helped me in the direction that I needed to get back on track. Awesome assistance!

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Samuel G.

Dec 10, 2024

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Hired on Thumbtack

Had an issue with starting my Omen laptop, was offered quick insight about the problem to help solve the issue quickly. Excellent and professional service!

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Ronald M.

Dec 3, 2024

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Hired on Thumbtack

Andy called right away and it took awhile because I really messed up my laptop but, he got it all cleared up for me at a reasonable cost. I'm going to have him fix another one. Highly recommended. 5 stars for a reason. 😀

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Jorge M.

Dec 3, 2024

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Hired on Thumbtack

Wow... words can't explain how grateful I am for Andrew helping me out with my issue right when I needed it, even though it was already late into the night he remained on the phone with me until my issue was solved and I cannot thank him enough for his patience and politeness through the whole process. I could not have asked for more professional help as he was extremely knowledgeable and taught me many things that I wanted to learn about, that revolved around my issue. Absolute 10/10 service. Thanks again Andrew! Until next time 🫡

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

TechServe IT Services's reply

Thanks Jorge! Excellent customer!

Computer Repair

Kyle D.

Dec 2, 2024

I've worked with Andy on multiple projects. His attention to detail and thoroughness made each project go smoothly and the results were exceptional each time. Truely loves what he does, and the final product is a result of this.

Credentials

Background Check

Andrew Jay Paull