FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts for group trainings and/or for training bundles (two trainings scheduled together, i.e. First Aid/CPR training scheduled with one of our other training programs such as fire extinguishers, bloodborne/airborne pathogens, etc.)
- What is your typical process for working with a new customer?
We assist the new customer with determining which type of program will meet their training needs, such as AHA Basic Life Support (BLS), Heartsaver First Aid, Heartsaver CPR, and/or Heartsaver Pediatric First Aid/CPR with State of CT required supplement.
- What education and/or training do you have that relates to your work?
All of our instructors are active firefighters and EMT's within their local communities, in addition to be certified to teach first aid and CPR. We also have an instructor certified to teach American Red Cross baby sitting certificate classes.