FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a Price Guarantee, in which I will lower my price lower than your best quote or offer by another trainer. (I have a passion for helping dogs and will sacrifice money if it means you allowing me to help you and your dog.)
- What is your typical process for working with a new customer?
New clients will always start off with a 10-30min long phone interview so that I may jot down and learn specifically what the dogs issues are. The more information I know, the better I am equipped to help the family. I usually ask the the owner or "representative" (the person that took the initiative to contact me) to send me a video of the dog misbehaving, or lashing out.
- What types of customers have you worked with?
I have worked with A LOT of small issues with dogs. Small issues include barking, jumping and anxiety. I have worked with a good amount of medium issues with dogs. These include nipping, small aggression, fear of certain noises, neurosis, destruction of property, and more. I have worked with a handful of Large issue dogs. Large issues include severe fright, aggression, or other severe behavior of sorts.