FAQs
- What is your typical process for working with a new customer?
At United Overhead Door, our process starts with listening to your needs. We begin with a consultation, either over the phone or on-site, to assess your garage door or loading dock project. Next, we provide a detailed proposal outlining solutions, costs, and timelines tailored to your needs, whether it’s a residential repair or a commercial installation. Once approved, our skilled team handles everything from precise installation or repair to thorough testing for safety and functionality. We wrap up with a walkthrough to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
We were founded in 1954 and have over 50 years of experience in the garage door industry!
- How did you get started doing this type of work?
United Overhead Door was founded with a passion for quality craftsmanship. With a knack for mechanical systems, we saw a need for reliable garage door services. Now, with over 60 years of experience, we provide expert installations and repairs across Connecticut and New York.