FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Hanover Construction, we offer fair, transparent pricing based on the scope and complexity of each project. Every estimate is customized—no hidden fees, no surprises. We provide free consultations and are happy to walk you through different options to fit your budget. Larger or multi-phase projects may qualify for volume discounts.
- What is your typical process for working with a new customer?
We start with a free phone consultation or site visit to understand your goals, budget, and timeline. From there, we provide a detailed written estimate and answer any questions. Once approved, we schedule the work, maintain clear communication throughout the project, and ensure you're completely satisfied with the final result.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in excavation, landscape construction, drainage, and general contracting. We've completed manufacturer training for retaining wall systems and drainage products, and stay up to date with local permitting requirements and construction best practices in Connecticut.