FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We always offer free assessments with no pressure. Then provide a quote after we custom tailor a insulation project for you. The scope of work, products used and potential rebates can greatly affect prices. Once we look at your home we will provide you a free quote BEFORE starting work and once agreed to it will not change (never any additional fees, additional material, labor etc).
- What is your typical process for working with a new customer?
Once we connect via phone we will send out a professional to do a assessment of your home. during that time we make sure you understand the approach and products used, taking care to prioritize the best energy savings/comfort measures. after the sales assessment if you like the approach you contact us with your approval and we get you booked.
- What education and/or training do you have that relates to your work?
Our owner has been in the insulation business for over 13 years, during that time he established and trained employees on cellulose, spray foam, injection foam and fiberglass. Later, he managed a mid size insulation and energy assessment company . During his time in the insulation and energy efficiency field he has received numerous certifications: Tripolymer injection insulation, SPFA ( Spray Polyurethane Foam Alliance) Professional Certification Program, Building Performance Institute: Envelope Professional, Building Performance Institute: Building Analyst Professional, Building Performance Institute: Healthy Home Evaluator, Building Performance Institute: Multifamily Building Analyst Professional. Department of Energy: Energy Assessor