Beyond Frontiers Tax Service, LLC

Weston, CT

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About this pro

How does your service stand out?

I get involved, I build relationships that last throughout the year and from one year to the next. I am not your everyday tax preparer, I am your tax advisor.

What do you enjoy about the work you do?

Knowing people from different places, with different lifestyles, with different needs. For me my work is about the client, not the numbers.

Location

Weston, CT 06883

Years in business

5

Number of employees

1

Times hired on Thumbtack

13

Reviews

7 Reviews
  • Claire Q. Oct 29, 2015
    Marcella is very helpful and diligent. Her tax return filling service is timely, high quality and fairly priced. Moreover, she follows up with my enquiry promptly after filling and makes sure the return arrive in my bank account. I highly recommend her service to anyone!
  • Leonid P. Apr 1, 2015
    Individual Tax Preparation
    Verified Review
  • Jessica M. Mar 29, 2015
    Individual Tax Preparation
    Verified Review
  • Kendra M. Mar 3, 2015
    Individual Tax Preparation
    Verified Review
    Marcela responded to my queries immediately (even during this busy tax season) and was clearly knowledgeable about the new forms for foreign residents. Although she works on the East Coast and I am in CA, we arranged a time to talk and she managed to answer all my questions. I would definitely call her again with questions. Her fees were very reasonable.
  • Andre H. Feb 11, 2015
    Individual Tax Preparation
    Verified Review
    Marcela was very helpful and really knows her stuff. I asked a complex set of questions and she was able to explain in great detail and with lots of patience. She was fast friendly and efficient and I will use her services again and recommend her to any non-resident who has tax questions.
  • Zakaria J. Feb 9, 2015
    Individual Tax Preparation
    Verified Review
    Very rewsponsive and professional. Torally recommand Marcela for you returns.
  • Meredith F. Feb 5, 2015
    I cannot fault the services I have received from Marcela. In fact, I would highly recommend her. She brought me through what was a very difficult process (over five years of back taxes from the UK for America) in the most gentle, yet professional way. She went out of her way to help me, and to assure me at every step. I had great results as well. She is knowledgeable and very good at what she does. Thanks Marcela! Getting ready for this year now!

Q&A

What is your typical process for working with a new customer?
Most of my clients are remote. I use a secure portal to exchange information to ensure your sensitive information is safe. Regular communication is generally by email but I can do phone, Skype, etc.
What education and/or training do you have that relates to your work?
We are required by the IRS to have 72 hours of continuing education every three years to keep our licenses. This amounts to about 24 hours a year. In addition, the National Association of Enrolled Agents requires me to have 30 hours of continuing education a year to keep membership.
Do you have a standard pricing system for your service? If so, please share the details here.
The price depends on the complexity of the tax return. The more complex like sole proprietors or people with rentals are more expensive than returns with only W-2s. Each return is different, so each return has a different cost. In addition there is an hourly rate for audit resolution work and for data organization.
What types of customers have you worked with?
I have worked with many different types of clients over the years, but I am particularly fond of nonresident aliens. US citizens and residents with international income and/or live out of the US (expats) are also up on my list. And I find investments and rentals very fun to work with. This includes stock options, RSUs, AirBNB, etc
What advice would you give a customer looking to hire a provider in your area of work?
Look beyond the fee. Tax advisors bring more value to you than just filling out some forms. Look for somebody with credentials: EA, CPA, or tax attorney. Look for somebody who will sign his/her name as preparer. Look for somebody who doesn't charge you based on the size of your refund. Look for somebody who will be there every day of the year for you. Look for somebody with ethics.