Plant Design Therapy
It’s free with no obligation to hire
Hired 53 times
6 years in business
Cash, Check, Credit card, Paypal, Venmo, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Outdoor Landscaping and Design - Moodus 2020
Outdoor Landscaping and Design - Moosup 2020
Photos and Videos
I have a little patio in front of my condo that was a disaster in terms of weeds and overgrowth. Mylan and her team came in and transformed it into a beautiful garden that I can now look at and enjoyMay 16, 2016VerifiedPlant Design Therapy's reply
I am so glad you love your new urban oasis !! Your kids are so cute and I think the we have turned them into aspiring gardeners. Thank you for providing a quick solution to water access!!
Communication was terrible. Owner doesn't listen & doesn't take notes - things not or being done as a result, makes decisions about things w/out consulting w/ client. Owner assured me she could do what I was asking, for the amount of the set budget, but didn't come close to delivering anywhere within the stated budget. Did not generate separate work orders for any changes to the project, instead changed the electronic invoice w/out any notification, no separate line items to indicate changes. Went over the clearly stated (multiple times) hard stop budget amount w/out notifying me. She was $2K over our hard stop budget & had only completed 1 garden area & 2 sm. circular gardens bordering our entry walkway (3' ea); 4 other garden areas incomplete; & 3 others not addressed at all. Only est. mulch for 1 garden (20 yrds of mulch), 4 other areas required it (2 would require another 30 yrds between them). Over budget &still had considerable work left to do that would have resulted in going over our budget by another $10K-$15K, from grossly under-estimating labor hours, amount of materials needed & cost of plantings. Gardens are unfinished by them as a result of me firing her when I found out she was already $2K over budget and gardens and area where sod was to be, were as the pictures indicate, the day after they were last on my property. I made it clear to her that we were only doing these things to create better curb appear in preparation of us putting our house on the market next year, so we didn't want to spend a ton of money on this. We ended up having to cancel our vacation & have family come to help us finish all of the incomplete areas, + I had to order & pay for the mulch we needed for the unfinished gardens. Also, we have deer that I told her were aggressive eaters, so we needed all plants/flowers to be deer resistant/repellent. She said all the plants and shrubs were deer resistant/repellent. Deer got into and ate several plants and shrubs 2 days after they were planted.Jul 28, 2019VerifiedPlant Design Therapy's reply
I am sorry that you feel you can continue to extort contractors by doing free work, not paying for your total invoice and not paying for taxes. I will not allow for my crew to be subjected to the mental and verbal abuse and unhealthy work environment. You did not fire us, we quit because you yelled at my hardworking crew on a daily basis, drew an invisible line in the dirt and told them that they are the “help” and they were not allowed to use the bathroom. The closest gas station was 15 minutes away. I even offered for you to not pay for the total invoice so we can part ways but was kind enough to go back to finish planting and put down landscape fabric as you wished. The pictures that you took are not accurate depictions of the events that occurred. You asked me to not lay the sod, you asked me to not complete the mulch and you asked me to install nonresistant deer plantings because they were “beautiful” even after I warned you that deer love to eat them. You then proceeded to purchase all deer repellent solutions because you knew the deer would eat them. I have hundreds of customers that know that I am an honest, competent, reliable and excellent landscape designer. I am sorry that we ever crossed paths. My crew and I are still traumatized from the whole experience. I will spare the public from the rest of your abuse and unkindness.
Job: Replace diseased pachysandra in small garden Mylan of Plant Design Therapy, responded a few minutes after I posted the job on thumtack. Throughout the job,I appreciated that she was very responsive to texts and phone calls, and willing to work with us on the overall budget. Mylan suggested a "cottage garden" to replace the portion of pachysandra that was diseased. This is something we had never considered, and as the design took place we were very pleased. We wanted something that would be easily maintained and would thrive in the sunny and shady areas of the garden. We worked interactively with Mylan on the web to choose color schemes and other aspects we might not have considered. Her crew seemed very capable and did a great job with planting. The biggest job turned out to be removing roots of dead pachysandra, which had been growing in that area for over 30 years. This took many many more hours than expected, so an extra day was required, and we were glad they were able to schedule more time on the fly. They also edged and mulched all beds in our yard, which gives an overall “upgrade” in appearance we hadn’t expected. We’re very excited about watching our cottage garden grow. I would highly recommend Plant Design Therapy, especially for someone interested in Mylan’s design skills and extensive gardening knowledge.May 18, 2016VerifiedPlant Design Therapy's reply
What a pleasure it was to work with you, Janet! Thank you so much for kindness and generosity while the crew and I were there. We appreciated the cool drinks and conversation while working. I am excited that you have signed up for recurring maintenance so I may check up on your garden to tend to it! Looking forward to laying sod in the Fall and beautifying the rest of your property!
Outdoor Landscaping and Design
These gardens clearly were conceived by an artist and brought to life by a Master Gardener, and installed by a landscaping professional. WOW!!! MyLan responded to my inquiry immediately. She is a pleasure to work with: enthusiastic and very good at listening closely to understand what I wanted/liked. The project was completed within the agreed upon budget and in a remarkably short period of time. Her work here is top quality and represents good value. The landscaping she has done here brings us pleasure everyday, and I'm sure, will for years to come.Jun 26, 2020Verified
Outdoor Landscaping and Design
Mylan was wonderful to work with, she listened to exactly what I wanted and knew what to do with very little direction. I have the garden I have been waiting for years to do. It is so beautiful and I have had so many people stop and inquire about the work. Thank you so much for your help. Mylan worked with me on design and budget and went out of her way to make sure I got everything I wanted!Jun 3, 2020VerifiedPlant Design Therapy's reply
You deserve it!!!! We are so happy we were able to do this project for you. Thank you for your dedication to the medical field. We hope you and your boys will enjoy this for a long time.
License Type: Home Improvement Contractor (CT)
- What should the customer know about your pricing (e.g., discounts, fees)?Weekly Garden Servicing: Weekly garden maintenance start at $75 and usually is $65/crew member per hour after an installation. General Garden Labor: Labor charges for garden work with a crew of 3 at a rate of ($65/hr/member). (Mulching, garden renovation, pruning, plant dividing, container planting, ground installation, weeding, digging etc.) Planting Installation: New Garden Design & Install range from $1500 and up which includes, removal of old plants, yard debris, edging, mulching, compost and plant material. Plant Material can range from affordable to rare varieties which will provide flexibility in pricing and budgets. Design Clients: Design consultations are done via phone and emails, are typically $150/bed, included is typically 1 page per bed of customized information for your location and zone on what to plant, what varieties, location of individual rows or drifts, and pictures featuring inspiration and pictures of plant material. Also included is a Pinterest board customized for your specific garden. A more formal design (architectural rendering of your property) starts at $300-$1500 and would require a site visit.
- What is your typical process for working with a new customer?I speak to them on the phone for an initial consultation, discuss their concerns, ideas and inspiration. I take lots of detailed notes and find out about their style, intentions and wishes about their property. After the phone call, I give them an estimate through google earth if possible, and then head out to meet them to give them an accurate quote after walking their property. I ask lots of detailed questions regarding what they are trying to achieve, if they have family, pets, preference on plants and color. I complete a design and collaborate with them through a Pinterest board on what I think would look best including the names of all inventory. If the client requires a formal design, we will complete a dream design based on their wishes with revisions and then tailor it down to something achievable within their budget. We can phase out big plans for several seasons or even years. The client gives me 50% deposit before the job, and 50% at the end of the job. Or in 3 installments (1/3). That allows me to pay for plant material and bring materials in and book them a spot in our schedule. Invoices are signed and mailed back with the check deposit, and I book the job as soon as I have a free spot in my schedule.
- What education and/or training do you have that relates to your work?I believe nature has a very positive effect on our wellbeing and I continue to educate myself and my crew in that field. I am a certified Master Gardener from the University of Connecticut, Middlesex Extension. I am currently a student at the New York Botanical Garden. I am pursuing my certificates in Landscape Architecture as well as Floral and Botany Studies. I take continuing education courses in Psychology as well as Horticultural Therapy. My background is in Biomedical Engineering and Biomolecular Science. I also serve as Vice President and Program Chair on the Executive Board of Directors for Essex Garden Club, for the National Federated Garden Club of America.