Brad's IT Services

Offers remote services

Discounts available

Offers remote services

Discounts available

$55

starting cost

Select a service

Zip code

Computer issue

Responds in about 51 min

Introduction: With our experience in computer repair and data recovery, custom builds, cell phone repair, and a love for all things tech, we are your solution to all your tech problems. Home & small business networking, computer repairs, back up, data recovery... Whatever your tech issue is, we've got you covered. Check out our website for a list of services that we offer. Knowing that problems with your computer can be intimidating, so let us help. Why take time out of your day trying to solve your tech problems when Brad's IT Services can get you online in no time? Call the Brad's IT Services! Let us do the work so you can spend your time doing what you enjoy. Take the stress out of your day. Same day service. Brad's IT Services was founded 10 years ago with just Brad doing computer repairs for family and friends. It became much more over the years. Not only do we do computer repair now but we have expanded to networking, servers, tech support, custom builds, remote work, cellphone repair, POS systems, and many more areas. An area that we have moved into is Home Automation to keep up with the expanding market, we have been working in this area for a little over 2 years. In the 9 years Bradley Johnson the owner of the company as completed his BS of Science in the area of both Information Technology and in Cyber Security. Our technicians are always continuing their education to make sure that they are current on the happenings in the computer market. Brad's IT Services believes the customer comes first. Our goal is to make sure that our customers have a complete understanding of what needs to be done with their computer or device and why it needs to be done. Brad's IT Services knows that the industry is always changing and that being said we make sure that our staff is always continuing their training. *****PLEASE REMEMBER THAT HARDWARE REPAIRS CAN NOT BE DONE REMOTELY******WE DO OFFER MAIL-IN REPAIR FOR THESE TYPES OF SERVICES*****WE WILL TRAVEL WITHIN THE STATE OF CONNECTICUT AND WELCOME CUSTOMERS TO OUR OFFICE******

Overview

Current Top Pro

Hired 166 times

1 similar job done near you

Background checked

2 employees

12 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app, Venmo

Social media

Facebook

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Current Top Pro

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

5 photos

Specialties

Computer issue

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Computer type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

115 reviews

5

92%

4

4%

3

2%

2

1%

1

1%

Read reviews that mention:

Robert M.

Phone or Tablet Repair

Got an immediate response from Brad when inquiring on phone repair . Was able to set up a 5:30 appointment after work . Dropped off my phone for screen replacement he had it done in less than an hour. Going to have him do some computer repair also. Highly recommend!

Nov 6, 2020

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Verified

David R.

Phone or Tablet Repair

I’ve done several repairs in the past with them, they’re awesome , everything comes back work great, any issue that pops up they own it and get it fixed

Mar 26, 2021

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Verified

Marie L.

Computer Repair

He did it remotely —saw the problem -had not been updated in quite some time—which I did. Computer is perfect. I would use him again if needed.

Oct 4, 2020

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Verified

Scott H.

Computer Repair

Bradley quickly diagnosed my iMac’s problem with the power supply, ordered a new power supply, and had it repaired within a few days. Brad was quick to answer my questions and the overall cost for the repair was very reasonable. It’s nice to know that his quality repair service is close for any future repairs and service.

Aug 18, 2020

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Verified

John D.

Computer Repair

Brad was fantastic. He solved my problems that I struggled with for days in 30 minutes. He is my go to guy from now on. I wouldn't even try calling Microsoft or AOL, he'll be the person taking charge of my computer issues.

Jun 29, 2020

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Verified

Credentials

Background Check

Bradley Johnson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts to Senior Citizens and active military. We offer competitive pricing on all of our service calls. We offer free consultation for computer repairs, custom builds, security system, home automation, POS systems, and networking.
What is your typical process for working with a new customer?
The process is broken down into three parts. First, talk to the customer to see what is going on with the product and what you need to have to be done. Make sure that we have a complete understand what is going on and what you need to have done. Second, we talk about the cost and choices that they customer has when it comes to the service they need to have done. Finally, we get the job done for the customer and make sure that they are happy with the job that has been done for them.
What education and/or training do you have that relates to your work?
All the employees have been trained in the field that they work in. Brad's IT Services the technicians have continue training in the fields that they work in. Bradley has a BS in Computer Science and Cyber Security. Some of the training our technicians has in TOAST POS systems, HP, and Networking. This is just a few of the areas that our technicians have been trained in.