If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are a small service-oriented business. Our goal is to focus on one customer at a time in order to be sure all their needs are met.
Overview
Current Top Pro
Hired 105 times
Serves Plainville, CT
Background checked
License verified
1 employee
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
Credentials
License verified
S1 Contractor – Heating, Piping, And Cooling – Unlimited
License state: CT
Background checked
Passed by Stephen Smalley on May 24, 2021.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.6
58 reviews
5
90%
4
0%
3
0%
2
3%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sebastian D.
Jul 1, 2026
•
Hired on Thumbtack
What a great experience working with Stephan Smalley he was a very responsive literally came. The next day came even earlier than expected. Got got the parts and got the job done then and there and we’re not dying of heat stroke really appreciate you, man and to everyone looking for somebody definitely give him a message!!
Details: The power is on, but the fan won't run • Basement • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
Lois B.
Jun 4, 2026
•
Hired on Thumbtack
Stephen responded to my request quickly, set up a convenient time for both of us. We discussed pricing before he bought the very extremely expensive fluid for my hvac system. He educated me on the more efficient way to help my old system cool better. Told me to call him if there were any problems. I am keeping his name and phone number handy. My system is working great as of this posting.
Details: Repair • Basement • Condo or apartment • Owner
Central Air Conditioning Repair or Maintenance
Adam K.
May 17, 2026
•
Hired on Thumbtack
Requested service for a blown capacitor Saturday PM and had a tech out Sunday afternoon in 85 degree weather. Steve fixed the problem and was very good to work with
Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
Nishant D.
May 26, 2026
•
Hired on Thumbtack
Had a very good experience working with Steve on HVAC work at my house. He was as very responsive and punctual. Thank you !!
Details: Furnace • Basement • Single-level building • House • Owner
Heating System Repair or Maintenance
Rajesh K.
Jul 3, 2026
•
Hired on Thumbtack
Our AC unit went down right in the middle of a brutal heatwave, and the house was becoming unbearable. Stephen came to the rescue and completely saved the day.
He was prompt, professional, and diagnosed the issue almost immediately. It was clear right away that he really knows his stuff. He explained what went wrong without trying to upsell me on unnecessary parts, got to work quickly, and had our system up and running smoothly in no time.
If you are looking for an honest, highly skilled, and reliable HVAC technician who delivers under pressure, ask for Stephen. Thank you again for bringing the cool air back so quickly!
Details: Only warm air is blowing from the vents • Routine maintenance • Attic • Outside • House • Owner
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Just to try to be clear, Thumbtack is very precise with their wording. We don't charge $225 just to come out and diagnose your problem for you.. $225 is The labor rate, we don't charge a specific fee for the diagnosis. So a lot of minor problems are diagnosed and repaired for that fee. you'll at least know what's going on and we usually will discuss whatever options you have, if you have them before going further than that $225 though
