If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our goal is not only to solve plumbing problems but to create lasting peace of mind for families through reliable, high-quality workmanship. I believe that when we treat every customer like a neighbor, we don’t just fix pipes, we strengthen communities. Our team strives to deliver plumbing solutions that make a real difference, every day.
Overview
Hired 28 times
Serves Shelton, CT
Background checked
6 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, responsiveness, and punctuality.
Great 4.7
49 reviews
5
92%
4
2%
3
0%
2
0%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tami S.
Aug 22, 2026
•
Hired on Thumbtack
they did phenomenal work, fixing our sink, shower & toilet w extremely low water pressure before for months. they even installed new tub handles & a new shower head, & I think the price was worth the work! friendly, professional & punctual. shoutout to Fredly & his partner ☺️
Plumbing Drain Repair
Martha C.
Sep 22, 2026
•
Hired on Thumbtack
The Ben Franklin plumber was excellent. Professional, punctual, and efficient. Also extremely courteous and kind. Highly recommend.
Plumbing Drain Repair
Irla L.
Jul 30, 2026
•
From Google
called and got an appointment same day, great communication, let me know who was coming/that they were on their way. Showed them what the issues were and resolved all
Benjamin Franklin Plumbing's reply
Thank you, Irla! We're thrilled to hear you had a great experience with Benjamin Franklin Plumbing of Trumbull. Quick appointments and clear communication are what we aim for, and we're glad we could resolve your issues.
26Francine
Aug 21, 2025
•
From Google
Benjamin Franklin Plumbing of Trumbull installed a Water Filtration System into my home. I absolutely LOVE it!Their customer service is top notch and I want to thank them for the prompt follow up to the initial questions I had and the courtesy I experienced with the service.I have been enjoying the new Filter System and it has worked beautifully from day one.I highly recommend them to anyone needing plumbing work!
Benjamin Franklin Plumbing's reply
Thank you for choosing Benjamin Franklin Plumbing of Trumbull. Happy to hear about your positive experience. It’s always our goal to provide on-time, courteous and quality service every time we enter a home. Glad we delivered!
Ellen E.
2 weeks ago
•
From Google
Fast, efficient, and friendly - cant ask for more. They even remembered to where booties over their shoes without my asking!
Benjamin Franklin Plumbing's reply
Thank you so much, Ellen! We're thrilled to hear you had a fast, efficient, and friendly experience with us at Benjamin Franklin Plumbing of Trumbull. We appreciate your kind words and attention to detail!
Credentials
Background Check
Sarah Kernizan Kernizan
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Service Fees waived with work ($79 value) Monday-Friday 8am to 5pm only
Our Home Protection Plans offers homeowners helps offer peace of mind and valued savings to our customers.
What is your typical process for working with a new customer?
At Benjamin Franklin Plumbing, we focus on making the entire experience simple, transparent, and stress-free from start to finish.
We make the process simple, transparent, and stress-free from start to finish:
1. Easy Scheduling
Call or book online—we’ll find a time that works for you, including same-day service when available.
2. On-Time Arrival
We respect your time and keep you informed every step of the way.
3. Thorough Evaluation
Our technicians assess the issue and check for any potential concerns to help prevent future problems.
4. Upfront Pricing
You’ll receive clear, flat-rate pricing and options before any work begins—no surprises.
5. Expert Service
We complete the work efficiently, professionally, and to code using quality materials.
6. Clean-Up & Review
We leave your home clean, review the work with you, and answer any questions.
What education and/or training do you have that relates to your work?
Our team is trained, experienced, and works under proper licensing to ensure every job meets Connecticut state and local plumbing codes.
We invest in ongoing training to stay current with the latest plumbing systems, technologies, and best practices—from water heaters and sewer systems to whole-home solutions.
Beyond technical expertise, we also focus on customer care, ensuring every homeowner receives clear communication, honest recommendations, and professional service from start to finish.
