FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Our estimate system is fully automated and provides instant quotes with clear pricing based on the size and condition of the property, number of bedrooms and bathrooms, pets, and requested extras. We also offer discounts for recurring services such as weekly or bi-weekly cleanings.
- What is your typical process for working with a new customer?
Customers can request a free estimate online, by phone, or by text message. After reviewing the details, we provide a clear quote and schedule the service. Once hired, customers receive access to an exclusive client area where they can track all job details, updates, photos, invoices, and estimates in one place. Our team arrives fully equipped, professionally uniformed, and ready to deliver a detailed cleaning service.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning procedures, sanitation practices, safe use of cleaning products, and care for different floor and surface types. In addition, all employees go through background checks and are fully identified with uniforms, badges, and QR code identification for customer safety and professionalism.